Maike Kueper Service Experience Camp 🔥 Time and space for meaningful conversations, bar-camp-style sessions, using the Whova app to connect with participants before and even after, and last but not least, AUTHENTICITY and diversity.

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Wow. I just finished and LOVED reading this article by my dear friend Frankie Abralind in the most recent Service Experience Camp 🔥’s #ServiceGazette on #design for implementation: As designers, “without perseverance, we’re just tickling ourselves with post-its and pipe cleaners.”

Watch Maria Lumiaho’s talk from Service Experience Camp 🔥 2018 on ‘creating the next level of flight experience’, telling about her work at Finnair: youtu.be/inQOCfnsGs4

Our posters are nicely framed at Designit office in München. #ServiceDesign

Weekend watch: Adam Walther and Jan Blum’s talk from #PSL17 on ‘changing administration’ at Impact Hub Berlin – telling about their 🇬🇧 experience at Future of Government Blog in 🇩🇪 youtu.be/hpACHdfG_Tk #egov #ozg #govdesign

Join us this Wednesday, 27 February to discuss the future of healthcare at Fjord Berlin 💊💉🧬🔮 – with talks from Eva Hernando, @mireiapumarola and Abi Golestanian. RSVP via Facebook: m.facebook.com/events/2414696…

Last night at the #SDDrinks, we ran the first prototype of a physical shop. You were able to buy previous #ServiceGazette editions, Service Experience Camp 🔥 posters and stickers – and you seem to like that. So we’ll do that again! 🛍 👌

Current status: Proof-reading the upcoming #ServiceGazette – a German edition for Public Service Lab and #ITPLR Fachkongress – and second biggest one ever. Stay tuned!

On Apr 9 we'll be discussing Leadership in Design with our guests Pamela Mead pamela mead of Delivery Hero and Temi Adeniyi @idwithheld of Blinkist – it's #IxDAberlin event #70 and our first time omio de junior. 🎉 Event details & registration: IxDAberlin.de/?event=70#70

[email protected] marciano @juliuskoroll Loupe 🙌 That’s one of the main reasons why I loved Service Experience Camp 🔥 so much. The badge didn’t have our affiliation on it, so all you went off of was a smile and the topic of conversation at hand. It felt like a “flat conference” - a true exchange of passion/expertise!

Join us for the next Berlin #SDDrinks on 15 May – hear from Designit’s francesca terzi about ‘Finance: What future do we wish for?’, taking place at @GoodpatchEurope office in Kreuzberg 🗓💶🔮 🙋🏽‍♀️🙋🏾‍♂️Sign-up and details here: facebook.com/events/3546533…

This what yesterday’s cart looked like on the way to #servicedesigndrinks at @GoodpatchEurope – another #ServiceGazette is just in making. Thanks for your support!

And the Service Experience Camp 🔥 bag make it to the slides. 😍

Looking for some Saturday reading? Sarah Drummond & Peter McColl have written a piece for Service Design Berlin's #ServiceGazette, have a read and discover more: buff.ly/2wQpPJU

Countries we have contributions from in this year’s #ServiceGazette issues: 🇦🇷 🇦🇺 🇦🇹 🇧🇷 🇨🇦 🇫🇮 🇫🇷 🇩🇪 🇮🇹 🇳🇱 🇷🇼 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇸🇬 🇹🇼 🇬🇧 🇺🇸 The next edition is almost ready to go to the printer 🗞

Join our next #ServiceDesign Drinks on 20 Nov! Luke Barrington, Product Lead at Google AI, will talk about ‘The Future of Creativity: How technology is transforming how we create and consume art’ 🤖💡 #SDDrinks will be hosted by Lautsprecher Teufel in Charlottenburg eventbrite.de/e/service-desi…

It's happening again —and in person! Join us next Wednesday in @taxfix_de where Sabrina Feuerherd and her team from DigitalService will be showing us how policy making influences service design, and service design can influence policy makers. Register here: eventbrite.com/e/better-servi…

Interessiert an nutzerzentrierter Gestaltung für die Verwaltung? In Berlin? Heute Abend Zeit? Sabrina @Feuerherd, Designerin beim DigitalService, spricht nachher bei Service Design Drinks Berlin über besser gestaltete Services durch bessere Gesetzgebung. 🎟Anmeldung: eventbrite.com/e/better-servi…