Many people in health & care have been inspired by the book "Radical Candor". The author, Kim Scott has recently published a second book: "Radical Respect". This kind of respect is something we owe to everyone - not something that needs to be “earned.” It means having regard

Hi all, I am absailing off the spinnaker tower in Portsmouth at 10am on the 8th June…. Hoping all goes to plan and I reach the ground, landing magnificently on the balls of both feet….. touch wood! Feel free to donate to a good cause justgiving.com/campaign/susan…

We always need to consider our improvement projects in the context of the bigger system of which they are part. Otherwise, there's a risk that by working on discrete parts or processes, we might have a negative impact on the wider system & unintentionally make the overall system

I have been asked for advice about improving organisational culture. My view? DON'T start by setting up a "culture change" programme or a direct "culture" intervention. Culture gets changed when people start doing real work differently. Culture change is a byproduct of wider

We are all too busy Time is flying by We have no time to do things The only way to make time for things that matter is …to STOP doing things that don’t matter ⏰

Kerry Walsh, Primrose Ward, OPMH, celebrated project on reducing medication errors, using key QI concepts. Esuring nurses are given time to deliver the right meds, with pt discussion, improving treatment efficacy as well as reducing errors. @Southern_NHSFT

Kicking off the QI certified leaders CPD event with asking everyone who has used QI tools and concepts in the last month to stand up. 🧑‍🤝‍🧑 We have a mix of colleagues from all over the organisation and beyond. Great buzz in the room. 💥📈 #QI #QualityImprovement #Fusion

Charlotte Radmore taking the floor to share her work regarding safer medicines administration 💊 Really making a difference for our patients and our staff - keeping everyone safe. #medicinemanagement #QI #QualityImprovement

Rachel is up next with a fascinating project talking about how to release yourself from the burden of email. This project spread across the Trust could unlock so much valuable time. And more importantly improve staff fulfilment and joy at work. #EmailFreedom #QualityImprovement

We now have Lesley Stevens, our director of improvement and engagement! Really pleased and refreshing to hear about a renewed drive for quality improvement. "Creating a culture of improvement" is a key message. Empowering people to use their QI skills and use of lived experience.

The last session of the day is Susan Tatsinkou. Talking about how to support and work well through system change. Large scale change isn't easy, trust the process and use the strengths of those involved - empower them! #change #bridges #transition

Shout Out for Improvement: Congratulations Becca who used QI skills to reduce usage of temporary accommodation by 50% and ensuring patients are in the right place for their needs and also saving £££. #QIWeek @Southern_NHSFT

Shout Out for Improvement: Congratulations to Elaine Comez, for including patients in their ward round, supporting communication in the ward environment and reducing incidents. #QIweek @Southern_NHSFT

Shout Out for Improvement: Congratulations to Yvonne Banda. For more flexible visiting for families/carers. This created many therapeutic benefits for patients as well as increasing staff capacity. #QIweek @Southern_NHSFT

Today, we celebrated our newest QI certified leaders from the Specialist Services division! 🌟 Stay tuned for the rest of #QIweek2024 to find out more about their projects! 👀 @solentacademy Kate Walters @Southern_NHSFT

We are so proud of Julie and Nikki 🌟 Find out more about the QI projects presented at the QI certified leader celebration event! Excellent demonstrations of the process of improvement, and PDSA cycles 🥳 tinyurl.com/QISoph link to the presentations #QIweek2024

Well done to Anya and Claire!😁 Evidencing their understanding of observation, mapping processes, designing processes without waste! Find out more about the QI projects presented at the tinyurl.com/QISoph link to the presentations 💡#QIweek2024

Thank you to Amanda and Karen🥳 Demonstrating observation, mapping processes and what this means for next steps when deciding on value vs time saved! And to Lisa, who's project safe-proofed an existing process🛟 tinyurl.com/QISoph link to the presentations 📷#QIweek2024