We have launched a brand new service to support business leaders, managers and HR professionals to manage the safe return to work of their team members. To celebrate I recorded my first ever video post! insight6.com/covid-team-saf…

Check out my latest article: Preparing To Reopen Your Business After Lockdown – Do Your Staff Feel Safe To Return To Work? linkedin.com/pulse/preparin… via LinkedIn

“Man comes out of a single parent home, educates himself and rises up and becomes the President of the United States, and you ask him for his birth certificate, because you can’t take your knee off our neck.” Al Sharpton delivers the eulogy at the memorial for George Floyd.

From the 18th July, it’s FILM TIME. Joe Cooper spills the beans! Get on the website and BOOK NOW tulleysdriveincinema.co.uk 🎥🎞🍿

Ready to #GoApe ⁦⁦Bedgebury Pinetum - Forestry England⁩ #tribe #treetops #adventure #woodchippants

T'is the season to be jolly! You've warmly greeted your customer into your business, your next step is to help them to buy. You will enhance their experience by asking them what you can do to help, listen to the response and match their needs. insight6.com/12-days-of-cxm…

Is building Google Reviews part of your strategy to help prospects find and trust your business? If it is you will want to know how instant insight, with it's built in Google Review Booster can help you insight6.com/instant-insigh…

Is there a gap between what you think your customer is experiencing and the reality of their experience? Our tip on day 12 of CXmas comes from Paul Matthews If you don't ask... insight6.com/12-days-of-cxm… #CX #Feedback

Is building Google Reviews part of your strategy to help prospects find and trust your business? If it is you will want to know how instant insight, with it's built in Google Review Booster can help you insight6.com/instant-insigh…

How important is customer feedback? Do you use it to shape the direction of your business/department? insight6.com/instant-insigh…

Is building Google Reviews part of your strategy to help prospects find and trust your business? If it is you will want to know how instant insight, with it's built in Google Review Booster can help you insight6.com/instant-insigh…

Is building Google Reviews part of your strategy to help prospects find and trust your business? If it is you will want to know how instant insight, with it's built in Google Review Booster can help you insight6.com/instant-insigh…

Is building Google Reviews part of your strategy to help prospects find and trust your business? If it is you will want to know how instant insight, with it's built in Google Review Booster can help you insight6.com/instant-insigh…

How do you acknowledge forms you receive through your website? A generic automated reply or a personalised message that is going to make your applicants feel really special and start building a great relationship? Read the full applicant journey: insight6.com/blog/the-stude…

Very dissatisfied with my experience at tuiuk in #Eastbourne today. You have changed my flight from my preferred flight time (that I paid extra for) and not told me about it?? When I visit store to find out more the team member can’t help me because I booked online!! Really??

Really enjoyed presenting to the Tulleys Farm Shocktober Fest team this weekend on the importance of delivering a memorable experience to visitors! #Halloween #shocktober

Really enjoyable session with Jempson's Cafe team tonight focussing on delivering a memorable experience to their customers

In my work I work with firms trying to make their customers feel loved. It’s sad when I have to resort to social media as they don’t respond to private channels. Evry Jewels - please tell me why you will not refund me for a product you are saying you cannot supply?#disgracefulcx

⚖️ Don't forget to download our FREE #Legal digital resource pack to help you take your #LawFirm to the next level and improve your #CustomerExperience (CX) Get your copy today and make excellent #CX your focus to winning and retaining business ➡️ bit.ly/3DSB2LV

⁦BBC Weather⁩ ⁦ITV Weather⁩ here’s a nice picture for you from Hastings this evening 👍 #sunset