Pleased to connect wt @Aus4Skills to share our PAPI-PWD survey results at today’s event. With support from Gillian Bird 🇦🇺 we at UNDP in Viet Nam have been able to expand our annual PAPI to be inclusive of PWDs in a separate module to consult PWDs on how they experience local governance.

📌 Our article "E-governance performance in 2023 and the need to close the digital divide", an excerpt from the 2023 PAPI Report that shows how 🇻🇳citizens experienced with e-governance and e-services in 2023 and over time, now on vietnamlawmagazine's June issue at shorturl.at/VBpPJ

📢 #PAPIvn's Q2 Bulletin is out! Pleased to share our English and Vietnamese versions of the bilingual quarterly Bulletin #40 below 👇: 👉 In English: lnkd.in/gfY_Aka9 👉 In Vietnamese: lnkd.in/gzCgSQfp 📍 Follow #PAPIvn 👉 papi.org.vn!

📈Honoured to diagnose citizen feedback thru 2023 PAPI wt >1,000 public officials & civil servants from municipal to commune levels in HCMC on 18Jul. Good practices from other provinces also shared wt HCMC officials. Hope HCMC will improve gov performance & serve citizens better.

📈 Son La People’s Committee hosted 2023 PAPI diagnostic workshop to discuss issues of local citizens’ concern & share commitments to improved performance and delivery of public services on 8 Aug. Enhanced access to e-services 4 ethnic minority people was a topic of the session.

Great to deep dive into the results of a report on how to improve women's participation in local committees, using Binh Duong and Binh Phuc as case studies. 🙏to HCMA, the Sociology Association, & the Women's Union for active participation. 🙏 Ireland in Vietnam 🇮🇪 for support #PAPI

An honor to address 300 gov't officials across 🇻🇳in today's event on improving e-service delivery for citizens, esp. disadvantaged communities. User-centeric co-design processes are🗝️to success in #digitaltransformation! 🙏Department of Foreign Affairs and Trade 🇦🇺 for support!

We had a full-room hybrid discussion on findings about and recommendations for improving 63 provincial public e-service portals from a user perspective on 21 Aug: >300 participants from provinces attended online in addition to ~100 attendants offline! FYI: shorturl.at/9OfCx

.UNDP in Viet Nam handed 700 gender & disability-sensitive household kits to support communities severely affected by #TyphoonYagi. This is part of our ongoing efforts to assist the government & people to recover from the most powerful typhoon in 3 decades. go.undp.org/oZ6

We had a pleasure to discuss wt ~500 public officials & civil servants about Khanh Hoa citizen feedback thru 2023 #PAPI & make suggestions on how local govs to address citizens’ needs & improve local govs’ performance in years to come. Khanh Hoa saw improvements in 2023 vs 2021.

Recognizing & respecting rights of migrants essential for achieving #justice & #SustainableDevelopment in #RedRiver & #Mekong Deltas. Latest Department of Foreign Affairs and Trade 🇦🇺-supported study highlights the importance of ensuring access to housing, education & social integration. 👉 bit.ly/4eA9LyM

📍We are pleased to present to you our PAPI Bulletin #41, September 2024 below 👇: 👉 us9.campaign-archive.com/?e=__test_emai…

Gr8 insights from meeting Nguyễn Xuân Thắng, Party Politburo member & President of HCM National Academy of Politics UNDP in Viet Nam proud 2 support efforts to strengthen leadership training, research & policy consulting 🤝 Looking fwd to deepen our partnership to accelerate SDGs

Bringing e-Services to remote #HaGiang! A pilot initiative is improving access to public services. Thanks to volunteer village digital support teams, Triệu Mùi Pú & others now navigate the process ease🚀 Read more: bit.ly/3xiXwpO #DigitalTransformation

The article👇 tells about why we have come up with the AI-powered tool to assist users of online public administrative services for 15 essential admin procedures in 🇻🇳 at dichvucong.me. 📃 For your read in Vietnamese 👉: lnkd.in/g8tbeR9d

Timely discussion w/ Vice Minister of Health on tackling #AirPollution as winter approaches & AQI dips 🌱UNDP in Viet Nam & WHO Việt Nam commit to action with MOH, MONRE and partners thru legal frameworks, air quality management & public participation 👉🏼bit.ly/4eyZvq4

📢 New #DisabilityInclusion study highlights urgent needs! Key recommendations: ✅ Upgrade e-portals to WCAG 2.0 standards 4 accessibility ✅ Design inclusive allowance & banking sys ✅ Develop disability-specific climate adaptation policies 🙏Department of Foreign Affairs and Trade 🇦🇺 4 supporting this initiative

🎉🎉🎉 We wish you a Happy, Prosperous and Successful New Year in 2025!