🔥The 9th Round of Easy Loan, Earn $40 Reward is in progress❗️ ⏰ Promotion Period: January 15th - Feburary 15th, 2025 👉 Register now and check more details at gate.io/campaigns/358

Today we've launched a set of videos to help staff in public bodies deal with complaints from members of the public. The videos explain why complaints should be taken seriously and give step-by-step guidance to staff on how to investigate complaints well. nipso.org.uk/service-provid…

'Public bodies should focus on early resolution, building a culture that values complaints, and dealing with complaints in a transparent way.' Ombudsman Margaret Kelly introduces our new resources created to help public bodies deal with complaints well. nipso.org.uk/service-provid…

Making a complaint about a public body should be straightforward. We've produced this video to help you understand what to expect from a public body if you make a complaint, and when you should come to us if you remain unhappy. nipso.org.uk/make-complaint…

We've created a set of videos to help staff in public bodies deal with complaints. 'An Introduction to Good Complaints Handling' explains the principles behind our approach. To see the full video and the others in the series, visit: nipso.org.uk/service-provid…

✅ Full registration is now OPEN for our 2025 OA Conference themed ‘Providing a Modern Service’. Capacities are limited on each Breakout Session so register your spot early to secure your preferred sessions! ✍🏼Register NOW: lnkd.in/eWTfNy46 #OAConference2025

✨ We're Hiring! ✨ 🚀 We’ve listed some exciting new vacancies on our website! Join The Motor Ombudsman's dispute resolution team and make a difference. ✅ Customer Contact Advisor ✅ Case Administrator ✅ Adjudicator 📌 Find out more and apply here: bit.ly/3SrWa1D

⏳ Last Chance to Apply! ⏳ Join the Ombudsman world with these exciting roles: 📝Caseworker with New Homes Ombudsman Service 💻 Head of IT Services with Public Services Ombudsman for Wales 👉 For further information and to apply: ombudsmanassociation.org/ombudsman-jobs #Careers #Hiring #JobAlert

🎙️New Podcast Episode Ger Deering, Ombudsman's Office for Ireland, joins us to talk: ♿ Equity in public services 🧠 ‘Wasted Lives’ & Treatment Abroad 🚌 Accessible transport 📣 Outreach to people with disabilities 🎧 Listen: youtu.be/Hna7sy_VQ40 #ThatOAThing

🚨 We’re delighted to welcome Victor Olowe as the newest Independent Board Member @OmbudsAssoc Board who brings a wealth of expertise in governance, professional regulation, and consumer protection to support our mission. 🔗Read more: ombudsmanassociation.org/news/new-indep…

🗣️Our members are #Hiring! 📝Assistant Adjudicator – OIA 💻Head of IT Services – Public Services Ombudsman for Wales 🔗Deadlines approaching soon – apply today: lnkd.in/eMrjRMme #Jobs #OmbudsmanCareers #Hiring #ITJobs #AdjudicatorRoles

📢 Speaker Announcement! We’re excited to kick off our #OASummerWorkshop with an incredible line-up. Join us for fresh insights and collaborative learning. 📅 Register by 13 May, Midday: lnkd.in/eWTfNy46 #OAConference2025 #SummerWorkshop #SpeakerReveal

🗣️ Prof. Laura Lundy, Leslie Anne Newton, and Dr. Julia Cream, lead our morning #UserExperience plenary ⚖️ Prof. Joe Tomlinson joins us in Breakout A3 to explore #ProceduralFairness 📌 Register by 13 May: lnkd.in/eWTfNy46 #OAConference2025 #OASpeakers

Ombudsman Ger Deering was recently interviewed on "That OA Thing" Podcast. · The role of the Ombudsman & how the office advocates for equity and inclusion · The Office’s outreach to ensure people with disabilities are aware of & can access Ombudsman youtube.com/watch?v=Hna7sy…

Ombudsman's Office OmbudsmanAssociation DFI Enable Ireland IWA Very good and insightful, informative interview from Ger on the role of the Ombudsman's Office Highlighting the goals and victories of the office along with the frustrations and that there is still a body of work to be done to give our community the equality it desperately

⏰ Final Days to register for the #OAConference2025 💡Join Robert Laughlin, Jennifer Ryans Pensions Ombudsman, and Warren Seddon ICO - Information Commissioner's Office for a practical plenary: How to #DeliverChangeWithNoMoney Secure your place & workshops now: ombudsmanassociation.org/providing-mode… #OASpeakers

📢 Registration is still open for the 2025 OmbudsmanAssociation Conference in Belfast, 9–11 June! Explore modern service delivery, AI, impact, and more: ombudsmanassociation.org/news/conferenc…

⏳ 24 Hours Left 🛡️ Andrew Pepper-Parsons and Pete Weatherby KC on Changing the Blame Culture 📲Utilising Technology with Jacqueline Chapman Don’t miss the opportunity to learn in our plenary and breakout sessions 📅 Registration closes tomorrow: ombudsmanassociation.org/providing-mode…

Our members are #Hiring! 🧐Assistant Adjudicator – OIA (deadline to apply is 19 May) 📞Contact and Support Specialist - Pensions Ombudsman (2 weeks to apply, deadline is 1 June) 🔍Explore the roles further and apply today: #Jobs #OmbudsmanCareers #Hiring #OACommunity