Pomp and colour at the launch of the Commission's Complaints Management Information System (CMIS). The system can be accessed through cmis.ombudsman.go.ke

The Commission with the support of GIZ #Kenya, Good Governance Programme today launched the Public Portal of the Complaints Management Information System (CMIS) which will improve complaints management and allow the public to lodge and monitor their complaints online.

Launch of the "Complaints Management Information System" #CMIS by Ombudsman Kenya together with GIZ #Kenya. Citizens can now lodge & track complaints online to enhance #goodgovernance, #servicedelivery & the fight against #corruption. Find it here cmis.ombudsman.go.ke

A team drawn from the various departments of the Commission is this week reviewing the training curriculum for public officers on complaints management and access to information. The activity has been supported by GIZ #Kenya under the Good Governance Program.

Join EACC’s Deputy Director and Head of Asset Recovery Phillip Kagucia OGW together with Transparency International’s Sheila Masinde and Eric Latiff on Kivumbi 2022, KTN News,Tonight from 8.00pm discussing,“Chapter 6 on trial; Will integrity Survive this election? KTN News

#CMISPublicPortal

A team from the Commission led by the Commissioner in Charge of Access to Information, Ms Lucy Ndung'u, today paid a courtesy call on the County Secretary and Head of Public Service of @County037 Amb.James Ochami.

As part of the ongoing county visit by the Commission, a team led by the Vice Chairperson of the Commission Washington Sati, MBS today held a meeting with the Siaya County Executive led by County Governor Gov. Rasanga AMOTH

Efficient #ServiceDelivery matters! To enhance the complaints handling & access to information structures and to improve access to #justice, Ombudsman Kenya jointly with GIZ #Kenya pays courtesy visits to Kakamega, Kisumu, Vihiga, Siaya, Bungoma & Elgeyo Marakwet Counties!

On day three of the county visits, a team from the Commission led by the Vice-Chairperson Washington Sati, MBS paid a courtesy call on the Governor County Government of Vihiga HE Dr. W. Ottichilo at the County headquarters in Mbale.

CEOs from #NCIC,EACC, KNCHR, @CAJ, NACCSC & TI-Kenya Chapter met today at the AGs office to deliberate on strategic p'ship on Mgmt of public complaints within their mandates through the Integrated Public Complaints Referral Mechanism initiative, supported by GIZ

A team from the Commission this morning paid a courtesy call on the Speaker of the County Assembly of Kakamega, Hon. Morris Buluma and Leader of Majority Hon. Kennedy Kilwalwe.

Please tune in tomorrow to learn more about what we do to advance administrative justice and access to information.

The Commission will tomorrow 29th June, 2022 hold a webinar for Ministries, Departments and Agencies of Government on the new performance measures for implementation during the financial year 2022/2023. Please register using the link below. GIZ zoom.us/.../tJ0qduitqj…

HISTORIC! Ketanji Brown Jackson has just been sworn in to the US Supreme Court. She is the first Black woman to serve on the highest court in the nation.

Our Fourth Newsletter is online! Read it here ombudsman.go.ke/index.php/reso…

The Commission in partnership with GIZ #Kenya is this week holding a three- day consultative workshop and training for officers from six counties; Kisumu County County Government of Vihiga County Government of Siaya Elgeyo Marakwet County @County037 Bungoma County Ke

The workshop is geared towards helping the counties strengthen their grievance redress mechanism processes and mechanisms to facilitate access to information by the citizens. It will also help in promoting good governance and strengthening their service delivery processes.

Important - Effective handling of public grievance at the counties is central to facilitate access to information by citizens & service delivery! Ombudsman Kenya & GIZ #Kenya are building capacities of officers from six counties! #GoodGovernance #transparency #SDGs