Super human because your agents are an asset, like Seinfeld! #GenesysWEM

You might have missed it but the Netherlands win the European championships in Korfbal. So you know…..

Aaaargh Verizon Support really! I get an error logging in after which your bot keeps telling me to log in or change my password. Before I can get to a human… of course, I have to log in….. #groundhogday anyone!?

@genesys is forging a new category, “experience as a service” ⁦Tony Bates⁩ #genesyssummit

6 Strategies for an Effective Call Center Culture bit.ly/3cNF8b8 via CMSWire.com always handy!

Well the relevance decreases every year it is not won by a woman. They missed Longo, Van Moorsel, Vos, Van de Breggen already, now Van Vleuten. Come on, do better. Vélo d'Or 2021 gaat naar Tadej Pogacar, Wout van Aert derde:wielerflits.nl/nieuws/velo-do…

You know that feeling when you tell a bunch of people to follow you on Twitter and you haven’t posted anything world changing in a while…..

♟♟ Built on history.

Now that I am doing work on the road again, my intake of junkfood has skyrocketed!

Probeer eens met de trein naar Schiphol…… NS online amateurs!

Well done sporza continuing with Viva me Velo during the Tour de Femmes! NOS Wielrennen: missed opportunity maybe? No Avond Etappe…

Love seeing this when I land at SFO - Genesys. #CX #CCaaS #cctr

Just innocently watching F1TV, suddenly realizing I know that dude! James Hinchcliffe

Join our CTO Henry Svendblad for the upcoming Genesys webinar, where he shares how Company Nurse powered by Lintelio combines powerful technology with compassionate people to elevate #CX. #insurtech #empathy #digitalempathy #riskepisodes bit.ly/3NrFwxr

I have no tick whatsoever, is that good or bad?

And the same UX for all WEM services…!!

🎙️The Syndeo Podcast has officially dropped!🎙️ Listen on: Spotify - bit.ly/3L7pytr Apple - bit.ly/3F4jr50 Thanks again to our fab guests from our first two episodes - Merijn te Booij, Genesys and Daniel Hong, Minerva CQ #conversationalai #cx #ai #contactcenter

"The name of the game has changed." 💬 Merijn te Booij In a time of change for the #CX industry, Katie Deighton of the The Wall Street Journal explores how the employee experience is being prioritized to drive better outcomes for both customers and agents. wsj.com/articles/you-c…

I am excited to announce Frost & Sullivan has named Genesys a Leader in its Frost Radar: Workforce Optimization Solutions, 2023 report.  We are proud to provide an industry leading integrated CCaaS and WEM solution!

"The investment in agent experience is worth it." 💬 Merijn te Booij Blake Morgan explains why the employee experience is so important and how a methodical approach to change management and #AI will better prepare you for tomorrow. 📰 via Forbes forbes.com/sites/blakemor…