Erin Baca Blaugrund
@mktg357_drb
College Professor of Marketing | Director of the Daniels Fund Ethics Initiative: Collegiate Program | New Mexico State University |
ID: 764568950453579776
13-08-2016 21:06:57
94 Tweet
200 Followers
238 Following
It is super frustrating to have Southwest Airlines cancel flights after the first leg and then rebook for two days later! I am traveling with University College students who cannot afford to pay for 2 nights of a room.
I understand that weather cannot be controlled, but I was on the phone TWICE with Southwest Airlines and was told we could only rebook at the airport. Meanwhile, other people on our flight CALLED and WERE rebooked for the same day.
We are traveling to competitions and this is totally unacceptable Southwest Airlines I will be requesting a full refund for myself and all 13 of the students I am traveling with.