A recent Gartner study found 73% of CMOs will rely on existing customers for growth rather than developing new markets this year. Upping your #customerexperience game & building #customerfriendship is a sure-fire way for ensuring customers stay loyal marketingdive.com/news/cmos-will…

Fact-Every brand can provide a premium online service that puts customers first. As #ecommerce continues to take the lead, brands must embrace & adapt #customerservice online, which mimics the same level of in-store interaction customers expect. Forbes forbes.com/sites/katehard…

Offering genuine empathy is what sets companies apart. It leads to great #customerexperiences that drive loyalty, positive reviews, and ultimately repeat sales. Read about why empathy is the secret to a great #customerexperience in the latest Dixie Andrews blog dixa.com/blog/why-empat…

Interesting insights in InternetRetailing by Paul skeldon. A seamless #customerexperience goes beyond the buying process. Customers need to be supported and communicated with through the entire journey––including returns––or risk losing both new and loyal customers. internetretailing.net/mobile-theme/a…

After almost a year, how many of us expected to still be #workingfromhome? Now we've all had time to adapt, flexibility and adaptability remain the cornerstones of this new world. Read my blog on MyCustomer about #CX strategies in a post-pandemic world. mycustomer.com/community/blog…

👋 We’ve got some big news to share today! Dixa has acquired the Australian AI knowledge platform, @elevioapp! This acquisition will accelerate our vision to improve customer and agent experiences through smarter and more streamlined customer support 🚀 hubs.la/H0GLC4N0

I am thrilled to share some exciting news with you all 🎉 Dixa has acquired the AI knowledge platform, @elevioapp! This acquisition will accelerate our vision to improve customer & agent experiences through smarter & more streamlined customer support. hubs.la/H0GLFnk0

Only a few days to go before our CEO Mads Fosselius takes the stage at SaaStock Remote 🎙Join Mads and Chris Savage from Wistia for a #funding vs. #boostrapping conversation and then check out his keynote on the secret to building a successful scaleup 👀 hubs.la/H0G-9zF0

It's Thursday and that means you can find me delivering my keynote on the Scale Stage at SaaStock Remote at 16.50 CET 🎙 I'll be covering a topic that is near and dear to me and key to the growth of Dixa – talent acquisition and development 🌟 hubs.la/H0HbSwz0

NEW: Charting the Journey of @Dixa from Zero to $10mill ARR, with Mads Fosselius their CEO and Co-founder saastock.com/blog/charting-…

Customer Experience Disruptor Dixa Expands Operations in the US to Fix Broken Customer Service Market ow.ly/Lg5X30rG1J9 #customerinteraction #Dixa #UiPath #Acquisition #customerexperience

🇺🇸 Big news today 🇺🇸 I am excited to announce that Dixa is expanding our US operations in a big way! Find out more here: hubs.la/H0M80dv0

Ever wondered how the @Dixa journey began? Or where the practical magic of Dixa comes from? Take a deep dive into our story with @MicahSolomon to find out what makes us so passionate about #CX and how we help companies create Customer Friendship! forbes.com/sites/micahsol…

Interesting insight in Forbes: “Amazing customer experience is now as much of a science as it is an art.” #Data is key to bringing a bit of humanity to #CX. With better data, agents can focus on the moments that matter most. Who wouldn’t want that? forbes.com/sites/serenity…

Voting for @theeuropas is open for one more day! Could you take 30 seconds to cast your vote for Dixa? It would mean the world to us, and bring us one step closer to our dream of taking home one of the most prestigious tech awards on the continent 🏅💜 hubs.la/H0N2yDd0

Have you listed to Nathan Latka (Founder & CEO of GetLatka) @Csavage(Founder & CEO of Wistia) and Mads Fosselius (CEO & Co-founder of Dixa) debate Bootstrapping vs. VC Funding. Which is the Best Path to Scale? You wont want to miss it! - buff.ly/3igmJI2

In a digital world, any friction in your #CX can force a loss in customers and a gain for your competitors. For four tips on how to drive customer loyalty and rebuild consumer confidence post-pandemic, check out my recent article in Global Banking & Finance Review bit.ly/3x6tGzh

I’m excited to announce that Dixa has been shortlisted for The Europas Tech Startup Awards in the Hottest Scaleup category! With the winners being announced today, I wanted to wish good luck to all the other nominees 🤞 🚀 bit.ly/2UlZdPK

Great insights by Mark Zablan in Fast Company about the role empathy plays in #CX. Dixa have long believed that the best way to uniquely differentiate yourself is no longer to focus on your product or service but rather on showing your customers you care bit.ly/35X5AM1

I’m proud to announce that Dixa has raised a whopping $105M in Series C funding! 🎉 This is a proud day for the Dixa family and will accelerate our vision to transform customer service everywhere into value-driven experiences. hubs.la/H0Tfxqs0