NEW PAPER published at European Journal of Operational Research titled "A redistribution model with minimum backorders of spare parts: a proposal for the defence sector". The paper already available  on line at authors.elsevier.com/sd/article/S03…

NEW PAPER published at International Journal of Business Environment titled "Servitisation in manufacturing: proposal of an ontology". The paper already available on line at dx.doi.org/10.1504/IJBE.2…

Our article "A redistribution model with minimum backorders of spare parts. A proposal for the defence sector " published in European Journal of Operational Research is available for free until March 06, 2021: authors.elsevier.com/a/1cQ9q1LnJ6e-…

Juntos perseveramos: El aterrizaje del rover Perseverance en Marte pscp.tv/w/cv1mAzF4ZUtX…

Servicios más innovadores y digitales buscando sostenibilidad. Clave abordar su estudio como disciplina con entidad propia ISE URJC "Se ha roto el 'statu quo', el turismo debe reinventarse y el más ágil ocupará el liderazgo" elmundo.es/economia/2021/…

Workshop #ACEDEDOT has been a good opportunitty for presenting new active methodologies for learning in OM. Look our paper developed by Cristina García, Eloísa Díaz Garrido & LuzMartinpe, on #gamification. grxworkshop.congressus.es/omtech2021/omt… It has been awarded as the Best paper in #acededot2021

We have confirmed keynotes speakers for our CBIM2021 International Conference. Elina Jaakkola, Arch Woodside Jochen Wirtz and Wesley Johnston. Please find here. cbim2021.org/keynote-speake…

Master Class Video: B2B Service Transformation: How to Move from Products to Solutions (19 min). Describes pathways firms can use to move into solutions. youtube.com/watch?v=CrLGGE… #Service #Solutions #Servitization #ServicesMarketing #ServiceManagement #Marketing #B2B

Happy to know that ISE URJC is one of the winners of ISSIP Distinguished Recognition Awards this year.

Really proud to receive the Ismail Patel Service Innovation Award 2021 for our Degree in Service Engineering ISE URJC. Thanks to IBM Meliá Hotels International Eulen I+D+i for their support from the beginning and organizations that have joined the project BBVA Fundación Universidad Empresa Fundación de los Ferrocarriles Españoles IFMA España

We are pleased to announce that Professor Christian Kowalkowski will be one of the keynote speakers in CBIM2022 International Conference (21, 22, 23 June 2022) The topic will be "The Future of Servitization in a Digital Era" #digital #se…lnkd.in/eUYCKUJ3 lnkd.in/evqWD5s7

CBIM2022 International Conference. Submissions deadline: 15 April 2022 Keynote Speakers: Wesley Johnston Ogechi Adeola Christian Kowalkowski Michael Kleinaltenkamp We have 13 tracks lnkd.in/dQPQrKh7 lnkd.in/dDN5wF63

Hoy comienza el #MOOC "#Ingeniería de #servicios", de #URJCx en Miríadax Introdúcete en una disciplina que tiene como objetivo mejorar la #calidad y la #productividad de las organizaciones de #servicios 👉ingenieriadeservicios.urjcx.urjc.es URJC #online

Check out "Claves para una carrera académica en Universidades del Reino Unido" eventbrite.co.uk/e/claves-para-… Eventbrite

Mario Piattini junto con M. Valeria de Castro, Esperanza Marcos y María Luz Martín-Peña de la URJC y la doctoranda Daniela Patricia Feversani han publicado el artículo “Towards a lightweight framework for service management evaluation in SMEs“. +Info: alarcos.esi.uclm.es/NAlarnet2.php?…

Even more difficult. When you reply to reviewers and they don't accept again, the journal recruits new reviewers, and you start over.

In search of an interesting weekend read? Explore this #OpenAccess study on "The innovation antecedents behind the servitization–performance relationship" to learn how #OpenInnovation & #innovativetechnologies influence #servitization & firm performance: doi.org/10.1111/radm.1…

Check out our Research Academy program at the Faculty of Economics & Business Sciences (Sept.-Dec.) Facultad de CC de la Economía y de la Empresa URJC 👏👏

El pasado lunes 26 de mayo se celebró una jornada de trabajo entre los grupos que forman parte del consorcio DESAFÍO-CM, con el objetivo de presentar las principales líneas de investigación de cada grupo y fomentar la colaboración interdisciplinar.