80 Service Designers & Builders are creating the next level flight experiences Finnair presented by Maria Lumiaho #SXC18 #businesstransformation #innovation

#designSprints #experts at #SXC18 instagram.com/p/BprOA2UnXRA/

By designing with accessibility in mind, we are designing for our friends, families, and futures selfs. Alistair Duggin at #SXC18 #ServiceDesign

Hello, I'm a startup investor. You may know me from my greatest hits, including "What does your company actually do?", "Do you know anyone who wants that?", and "I'm sorry, but I don't know anyone who wants to be your technical cofounder."

Apple bank coming up next year then. #innovation #servicedesign apple.com/apple-card/

Was braucht es für erfolgreiche Innovationsarbeit? Richtige Personen auf allen Hierarchieebenen, & Prozesse entlang des Innovation-Funnels. Lukas Golyszny von Service Innovation Labs erläutert es bei t3n: lnkd.in/dq4QEms #innovation #management #change

'Insanely great' Apple Card is a few features away from conquering everything #servicedesign #innovation zdnet.com/article/insane…

“Apple is not a company where general managers oversee managers; rather, it is a company where experts lead experts.” #businessdesign #servicedesign #innovation

Just stumbled upon a great theory on how maps can be used in product #strategy. “An Introduction to #WardleyMaps” by Simon Wardley watch here: youtu.be/L3wgzl2iUR4 #innovation #businessdesign

Marketing is harder than ever Wanna quickly figure out what works with buyers? You don’t need to spend 100s of hours doing research There are only 4 questions you *really* need to answer to get started If you can these Qs, coming up with smart marketing ideas feels easy 🧵

You need to know: 1. What triggers people to begin the buying journey? 2. What job are they trying to get done? 3. What are their pains with other solutions? 4. What are their selfish desires? Answer these 4 Qs and you've got the foundation of your next big idea

“Invention is not disruptive. Only customer adoption is disruptive.” — Jeff Bezos

Blockchain Just Became Obsolete. The Future is Hashgraph #innovation squawker.org/technology/blo…

Getting to the truth: If you want to feel good, brainstorm it. If you want to appear good, test it. If you want to know if you’re any good, ship it.  — Jason Fried #innovation #servicedesign #startup m.signalvnoise.com/getting-to-the…

Ole Harms of MOIA: "People will leave their cars at home and use our service" #TCDisrupt

“We use #ServiceDesign.” & „We will take 1 million cars off the road by 2025.” MOIA by Volkswagen News #TCdisrupt #innovation #businessdesign

Join our meetup on #BusinessDesign next Thursday (Feb, 8th) in Berlin at Service Innovation Labs. Gordian Braun from CleverShuttle will talk about #growth, #VCs, and #streamlining. Hope to see you there. buff.ly/2DWjz9m

What's the intersection of #BusinessDesign and #entrepreneurship ? Gordian Braun from CleverShuttle speaks on our meetup at Service Innovation Labs

Business plan is the best way to maximize your failure. Strategyzer #leanstartupAMS

“Zu viele Consultants, zu wenig Macher” — Nicolas Kittner medium.com/silicon-pauli/…