Excited for my getaway to Venice! Here's a special offer for your own stay at Ca' dei Dogi: flip.to/r/95pvd Ca dei Dogi

Looking forward to Nashville in less than 2 weeks! I'm hosting 2 sessions featuring amazing stories from Northern Trust and The Bancorp - can't wait #smarterconversations

By 2027, 41% of enterprise revenue will come from digital products & services. Banks & fin services firms need to think about what that means in #CX @mmaddox2tx of @idc #innovate22 #smarterconversations Smart Communications

Omnichannel = ON MY channel. Love that wording! Customers are in control so enterprises need to engage on the channel(s) they choose #innovate22 marci maddox Smart Communications

#ICYMI James Brown, CEO, shares with Enterprise IT World how the shift toward conversational communications fits into a successful #CXstrategy. Read the full article here! 👇 bit.ly/38IjMxi

Thank you, IDC, for naming us a Leader in the 2022 #IDCMarketScape for Worldwide Cloud Customer Communications Management Applications 2022! 🤩 Read a complimentary copy of the assessment here: bit.ly/3akMUep #customercommunications #customerexperience #CXM #CCM

Register for the upcoming demo of our new Interactive Digital Client Reporting solution and see how to deliver a more hyper-personalized experience and improve advisor productivity. Save your spot today! bit.ly/3wDyL3t #omnichannel #wealthmanagement #fintech

Excited to be here in Austin with Smart Communications sponsoring #digitalbanking22!

You can't deliver #digital-first, #hyperpersonalized, amazing #CX without a truly enterprise approach to customer communications. We talk to banking and financial services teams a lot about this challenge of #technicaldebt. Here's what they tell us>finextra.com/blogposting/22…

Congratulations @thisamericanlife for an amazing episode this week. My favorite: Geraldine Chapman Talley thisamericanlife.org/777/name-age-d…

Director Chopra @chopracfpb at #Money2020: 1. “We [the CFPB] expect to propose requiring financial institutions offering deposit accounts, credit cards, digital wallets, prepaid cards, and other transaction accounts to set up secure methods, like APIs, for data sharing.”

SRO at this session at #money2020. Said it’ll be harder for banks to create stickiness and cross sell products - but enable more personalization and fuel innovation

We love a SMART byline! Check out this fabulous article created in collaboration with our very own Karen Oakland, VP, Financial Services Marketing.

Seriously craziest half court shot ever. Wow! (And ASU should be in the Dance.) #Pac12MBB respect. Only way to beat the refs at Mckale

Also rooting for Kentucky! Round 1 win

(2) UCLA KEEPS DANCING 🕺 The Bruins hang on against (7) Northwestern 68-63 to advance to the Sweet 16! #MarchMadness

Just how I feel - yes! #GoBruins #UCLA