Delighted to co-chair this important conference today. So much alignment with Parliamentary and Health Service Ombudsman's recent and forthcoming work on everything from maternity to safety, imaging, and sepsis #NHSRConf2023

Suicide is the leading cause of death in men under 50 and women under 35. Restoring life-saving prevention services would cost just £1.40 per person. We think this is money well spent and have written to chancellor Sir Jeremy Hunt MP 👇 #WorldMentalHealthDay samaritans.org/news/sector-ba…

I am amazed & delighted by the progress made in de-stigmatising conditions like depression & anxiety in recent years. The same is not true for people with severe mental health conditions. There is still a very long way to go. #WorldMentalHealthDay2023

Sepsis remains a silent killer. Too often missed, too many families left grieving, or people left living with the long term consequences of recovering from serious ill health. Hugely proud of the team Parliamentary and Health Service Ombudsman for telling people's stories and raising awareness. Think sepsis.

Where can we find hope for people living with eating disorders, families & carers? Honoured to be talking about all this & more today RCPsych Eating Disorders Faculty Royal College of Psychiatrists annual conference, sharing the leaning from Parliamentary and Health Service Ombudsman's work over the past six years.

It is crucially important for people using mental health care to be at the centre of their own story. So powerful to see these stories told so starkly by patients and carers at RCPsych Eating Disorders Faculty Royal College of Psychiatrists annual conference today

A terrific finish to #FEDRCPsych23 by Kate Eisenstein (from Parliamentary and Health Service Ombudsman). An important talk on reducing risk, optimising organisational culture, and learning from mistakes when working with patients.

Kate Eisenstein Thank you for an inspirational, honest and thought provoking discussion around learning from clinical errors in ED care. The theme of #FEDRCPsych23 was “hope” and this certainly left me feeling hopeful for the future of ED treatment ❤️‍🩹

Rob Behrens Parliamentary and Health Service Ombudsman Kate Eisenstein RCPsych Eating Disorders Faculty Royal College of Psychiatrists Hope Virgo feasted Beat Thank you so much for your support. So much more to do! The Medical Emergencies in Eating Disorder guidelines are intended to save lives. We need training of frontline staff Royal College of Psychiatrists Royal College of Physicians RCEMLearning Royal College of General Practitioners NHS England Workforce, Training and Education RCPCH rcpsych.ac.uk/improving-care…

Do you want to apply for my job?  I'm going to be leaving Parliamentary and Health Service Ombudsman for an exciting new role (more on that to come) and there's still time to apply to be PHSO's next Director of Strategy. Apply by Mon 15 Jan. ce0782li.webitrent.com/ce0782li_webre…

Early release of mental health patients in England presents suicide risk, report finds dlvr.it/T28Jsv

🗨️Modernised and strengthened legislation must prioritise patient safety and experience and put the voice of people, their families and carers at its heart🗨️ New Parliamentary and Health Service Ombudsman report: Discharge from mental health care: making it safe and patient-centred pslhub.org/learn/patient-…

"This sheds light on the significant issues facing mental health patients leaving hospital." Saffron Cordery (saffroncordery.bsky.social) responds to a new Parliamentary and Health Service Ombudsman report on the safety of #mentalhealth patients leaving inpatient and emergency services. Read more ⤵️

People severely affected by mental health are being failed when they leave hospital. As I know all too well from my family experience, people often get stuck in a revolving door, in and out of hospital. We need change. Now. Hugely proud of my team for leading this work.

Our NCISH studies have shown high suicide risk soon after leaving inpatient care. Parliamentary and Health Service Ombudsman report today highlights gaps in care that can contribute to tragedy on discharge. Transitions are dangerous.

We’re calling for urgent improvements to the way DNACPR decisions are made and communicated so doctors, patients and their loved ones can make informed choices about #EndOfLife care. Read our latest report: ow.ly/LsuP50QSXHx

Conversations about care at the end of life are rarely easy for patient, families or doctors. My wonderful team Parliamentary and Health Service Ombudsman have led this hugely important piece of work to look at what can go wrong, the impact it has, and the all-important question of how to put it right.