Customer Notice : Customers in the Beverley area on our Lightstream service may be exepriencing issues connecting due to a network issue...

...Engineers are working on resolving this as soon as possible, We apologise for the inconvenience.

@pollingj Hi, the lightstream service may be down till tomorrow evening for those having issues in the beverley area.

Customer Notice: Lightstream service in the Beverley area has now been restored. Thank you for your patience.

Due to last night’s service issues our Technical Helpdesk are taking longer than usual to answer your calls.

Customers still experiencing issues are advised to re-input the settings in the router.

For those customers who are using a KC router, details of how to do this can be found on the following link kc.co.uk/help-and-suppo…

Thank you for your patience.

Customer Notice: We're experiencing very high wait times when calling our technical helpdesk due to recent issues...

...please be advised, instead of waiting in the queue you can use our guide to help setup your KC supplied router. ht.ly/zQzA4

Customer Notice: A number of our customers may be experiencing issues browsing the internet. We thank you for your patience and...

Customer Notice: The earlier issue has now been resolved, if you are still experiencing an issue please power your router off and back on...

Check out this Ofcom article for tips on improving your #broadbandspeed ht.ly/ABFoM

@robhawkes17 @HenrySepiaa Hi, can you DM your details to us and we'll investigate. Thanks.

Keeping your kids safe online is worth more than anything, which is why with us it’s free #ParentalControls youtube.com/watch?v=M2wNi0…

We're closing the KC Lightstream twitter as most activity is now on our KC @ Home account. Please follow that for any future tweets.

We're closing the KC Lightstream twitter as most activity is now on our KC @ Home account. Please follow that for any future tweets.

We're closing the KC Lightstream twitter as most activity is now on our KC @ Home account. Please follow that for any future tweets.

@tmlf02 We are rolling out fibre as quickly as we can. Sadly it takes time to install so keep your eyes peeled ht.ly/EsVjB

@HullFCGooner Plans aren't finalised for all areas yet. If that happens over wifi this guide may help: ht.ly/NfoOR