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Shep Hyken

@Hyken

Customer Service and Experience Expert | Keynote Speaker | NYT Bestselling Author | Shep helps companies deliver AMAZING customer service experiences!

calendar_today11-02-2009 03:10:33

92,8K Tweets

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Shep Hyken
@Hyken

2 weeks ago

Have a system that collects feedback and gives you a chance to repair and maintain the experience so it continues to meet, if not exceed your customer’s expectations.

hyken.com/customer-servi…

Have a system that collects feedback and gives you a chance to repair and maintain the experience so it continues to meet, if not exceed your customer’s expectations. hyken.com/customer-servi… #employeeexperience #customerservice #customerexperience
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