Mind the gap, the digital rift is getting bigger all the time...check out the latest report from the Capgemini Research Institute lnkd.in/dJ8gc-2

In this piece Darshan has explored the key trends that #CX leaders should be aware of as we enter 2021 lnkd.in/dW6TNwE

Despite increased customer interest in life insurance policies last year, the extended lockdowns & social distancing rules impacted customer service. What trends are life insurers now adopting to bolster #CX? Find out in our interactive eBook: bit.ly/3bdVcmL

As self-service becomes part of the new normal, P&C insurers are utilizing conversational commerce tools while also digitalizing their agents & enabling them to be strategic advisors. Learn more about all new P&C trends in our interactive eBook: bit.ly/3bdVcmL

Interesting to see complementary corporates (including an insurer) teaming up together around innovation in the healthcare space (including #data). #DigitalHealth #InsurTech #FinTech 👉 buff.ly/3ccByYS

🗓 Save the date: February 5, 3pm CEST How can insurance and society anticipate and adapt to future environmental challenges? Join the expert discussion ahead of the new AXA Foresight report release. #Foresight #Insurance #ClimateChange More information: axa.com/en/press/event…

#Banking has moved from the ‘nice to be sustainable’ era into the ‘must be sustainable’ era. Learn how your organization can respond in our new point of view. #Sustainablebanking lnkd.in/dZKpYTn

Welcome to #CornerShop, a real shop in the heart of #London, where we bring to life the store of tomorrow by transforming the shopping #experience for #retailers and shoppers. Find out more: bit.ly/39I20bk #Capgeminiuk

The overall damage caused by a major cyberattack in 2020 against many organizations including parts of the US federal govt is yet to be determined. But the event may have a "chilling effect" on the #CyberInsurance market, says our Seth Rachlin to PropertyCasualty360: propertycasualty360.com/2021/02/03/sol…

Willkommen im CornerShop! Unser stationäres Ladengeschäft mitten in #London bietet eine Live-Testumgebung für die innovativen Einkaufserlebnisse der Zukunft: ow.ly/hUrD50DBl97 #Retail #Handel #LEH^kl

The Rise of Sustainability Insurance buff.ly/2NbRCQw #Insurtech #ImpactScoring

Megatrend #Nachhaltigkeit: Fast 80% der Kunden treffen laut einer Capgemini-Studie mittlerweile nachhaltigkeitsorientierte Kaufentscheidungen. Wie die #Automobilindustrie auf diese Entwicklung reagieren kann: bit.ly/3jJjWWB #Sustainability ^sha

#Insurance industry think tank The Geneva Association is bringing together 17 of the world’s biggest P&C and life re/insurers to form a task force for tackling climate risk. Read more: ow.ly/Nsoz50DRG1Q

Capgemini has been contributing to forest preservation by simply, offering the applicant an opportunity to plant their own tree by using an online code. Plant your own tree by applying here ow.ly/pHyY50E3n7t #WorldForestDay #LifeatCapgemini #GettheFutureYouWant

Banking 4.X is here! Download the World Retail Banking Report 2021 to learn how banks can thrive in this era, which is marked by invisibly embedding banking within the customer's lifestyle: bit.ly/3lNh8sm #WRBR21 Capgemini_Bnkg @Efma_news Elias Ghanem

Künstliche Intelligenz im Kundenservice von Versicherungen - Spielerei oder echter Mehrwert? Wir zeigen live Anwendungsbeispiele und diskutieren mit Experten. Webinar am 06.05., 13:30 - 15:00 Anmelden: go.capgeminigroup.com/core-insurance… #IntelligentInsurer Capgemini Insurance Capgeminide

𝗠𝗮𝗻𝗮𝗴𝗲𝗿𝗪𝗜𝗦𝗦𝗘𝗡: Erfahren Sie in der aktuellen Ausgabe zum #Versicherungsvertrieb,wie Sie Kundinnen und Kunden zwischen allen Kanälen zeitgemäß gewinnen: lnkd.in/evQPWuMJ Gunnar Tacke ^kl

Agenten und Makler gegen Plattformen und Ökosysteme? Wie der #Versicherungsvertrieb in Zukunft aussehen kann, hören Sie am 17.11. von Dr. Joachim Rawolle auf dem Handelsblatt #InsuranceSummit. Einblicke vorab: lnkd.in/dECRDfze #Versicherer #GetTheFutureYouWant ^kl

Can't remember exactly- did the semantic web become the next big thing or not?

How good is this LLM/AI stuff at this point? Can you use it already to spot bullshit in a teams meeting and turn off the camera shortly before I roll my eyes?