Glia
@GliaInc
Glia is the leader and pioneer of Unified Interaction Management—redefining how companies interact with their customers.
ID:875826974
http://www.glia.com 12-10-2012 15:17:00
5,2K Tweets
1,4K Followers
1,7K Following
Instant shared visual context between customer and rep can be a few clicks away with Embedded Interaction Visualizer. Access our white paper to see how an embedded solution enhances your call center: buff.ly/3Tko8hF
#Banking #FinancialServices #InteractionManagement
“One of the most important elements of achieving the right interaction strategy is knowing how to create the right path forward for the organization.” 🎧 Listen to more from our CEO about #unifiedinteractions on #Bankadelic : buff.ly/3Uz9t3R
#UnifiedInteractionManagement
Ryan Hanley, chairman of ITC Agents and Finding Peak founder, joined us for a webinar to discuss the trends shaping the #insurance agent-carrier relationship. Miss the event? ▶️ Watch the recording on demand now! buff.ly/3UjRjSs
From menu mazes to modernization, here’s 5 big reasons why you should consider AI solutions in your contact center. buff.ly/4a1uXv0
#AI #GenAI #CallCenter #ContactCenter
Trying to manage high call volumes, limited phone functionality, and staff shortages? Conversational AI-powered virtual assistants for both phone & digital can help. buff.ly/435D089
#FIs #bankingchatbot #banktechnology #AI #CX
It’s not you: it’s your aging phone system. Here’s 6️⃣ signs it’s time to break up with your legacy contact center solution. buff.ly/3P3cB4X
#ContactCenter #CallCenter #BankingTechnology #Fintech
Our own Dan Michaeli shares with #Bankadelic host @LouCarlozo how #financialinstitutions can redefine #customerinteractions , elevating service and support. Check out the full episode here: buff.ly/3Uz9t3R
2/3 of #insuranceagents we surveyed said they want more digital channels for communicating with insurers – and their preference for phone and email is declining. Read the full report: buff.ly/3VPa0zS
Need to manage high call volumes easily? Glia Call Center - the world's first AI-powered call center platform made for financial institutions.
Learn more: buff.ly/3w5qwRC
#CallCenter #FIs #AI #banks #creditunions #CX
Hey MeridianLink clients 👋See you in Nashville?
Join us at @MeridianLink LIVE! and see how we can help you:
✅ Guide digital borrowers past conversion roadblocks
✅ Increase staff efficiency
✅ Boost revenue
✅ Grow your FI
#MeridianLinkLive #fintech #creditunions #banking
Are #insurance carriers delivering the experience their network of #independentagents expect? We surveyed 500+ agents to find out: buff.ly/3VPa0zS
📊 Uncover the untapped potential of customer surveys! Our lead research analyst explores why surveys are essential and how they fall short. Elevate your strategies with these insights: buff.ly/48DPchR
#CustomerFeedback #SurveyStrategies #FinancialServices
IVAs can do a lot, but what can’t they do? Here’s how to fill in those gaps for a more complete #CustomerExperience : buff.ly/3TiqNJH
🔐 Unlock the power of generative AI! Dive into our article exploring how #FinancialInstitutions are revolutionizing customer interactions. Discover the future of #CommunityBanks and #CreditUnions here: buff.ly/3OV9njJ
#AI #BankingInnovation #GenAI