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🎙️Today on the show we have Steve Cornwell, SVP of Strategy for Customer Education at Gainsight. Listen to Steve dive into the role of digital education in evolving customer success strategies in this episode: churn.fm/episode/next-g…

We helped Gainsight to deliver their Pulse Europe event. Uniting 1300 global Customer Success profs. A chance for them to connect & share exciting plans for the future with a little childlike joy thrown in. We created a futuristic universe where the sky was the limit.

Customer Success is no longer a nice-to-have; it’s a need for organizations! Our latest blog shows how to get your CFO on board. bit.ly/3R6fPov #CS

The future of AI is here! In our latest episode of Hot Takes, Gainsight Enterprise Customer Success Manager, Brady Bluhm discusses the impact of AI in CS, what jobs AI will be taking over, and whether AI will remove some of the humanity from our interactions. 🔥🔥🔥 #AI #CS

📣 CALLING ALL CSM, PRODUCT, CUSTOMER EDUCATION, AND COMMUNITY PROFESSIONALS! We’re looking Pulse '24 speakers! Are you or someone you know an expert in your field? Nominate them to join us at Pulse 2024 in St. Louis, MO. Submissions are due Jan. 26, 2024! bit.ly/3tm2zEc

✨ We want YOU to dazzle our audience at Pulse 2024! We’re looking for experts in CS, Community, Product, and Customer Education to speak at Pulse 2024. 🎤 Submit yourself or nominate a colleague! Submissions are due January 26, 2024! bit.ly/3tm2zEc

ICYMI: Generative AI is here. 🤖 Gainsight’s latest AI features, including Meeting Assist, Customer Cheat Sheet, and Takaways, help make work more meaningful. Learn how we’ve combined AI-powered productivity with customer success. 🤝

Excited to share the first ESI episode of 2024 featuring Karl Mosgofian, CIO of Gainsight. We discuss balancing the hype vs reality of the current AI moment, generative AI use cases, and approaching AI integration as an enterprise team. Listen here: bit.ly/3NTDM1x

Haritha Etakula, director of teammate success at Gainsight, shares how the company helps people bring their whole selves to work and its positive impact on the company culture: bit.ly/41R98eK

5 Predictions about the Future of Customer Success in 2024 with @gainsighthq CEO Nick Mehta and SaaStr CEO Jason ✨👾SaaStr.Ai✨ Lemkin. By Amelia Ibarra Via @SaaStr saastr.com/5-predictions-… #CustomerSuccess #Startup #SaaS

New year, new location for Pulse 2024! If you want to do more for your #CS, #CE, #Product, or #Community organization, Pulse 2024 is the place for you! We’ll see you in St. Louis, MO, May 15-16, 2024. P.S. Super Early Bird pricing ends January 31, 2024 👀

We don’t make the rules 🤷 Get SUPER EARLY BIRD pricing on your Pulse 2024 conference ticket before January 31, 2024! bit.ly/48RkuBO

🚨 2024 GAMECHANGER AWARD NOMINATIONS ARE OPEN! 🚨 Our GameChanger Awards recognize and celebrate customers who leverage Gainsight to change the game of Customers, Product Experience, Community, and Education. Know someone like that? Nominate them today! bit.ly/4207hoh

🏆 We’re looking for GameChangers who are leveraging Gainsight to make an undeniable difference for their customers, teammates, and partners. Sound like you or someone you know? Submit your nominations by Feb. 23, 2024. bit.ly/4207hoh

The role of Customer Education Manager (CEMs) is becoming common. But how does this role align with Customer Success Managers? Here are how these two functions can work together to enhance the customer experience. bit.ly/3U4IVYw

🚨 2024 GAMECHANGER AWARD NOMINATIONS ARE OPEN! 🚨 Our GameChanger Awards recognize and celebrate customers who leverage Gainsight to change the game of Customers, Product Experience, Community, and Education. Know someone like that? Nominate them today! bit.ly/4207hoh

There’s more competition than ever before. With so much happening, how do you differentiate your company in this environment? We’ve got the solution: Focus on Customer Experience. bit.ly/47Om0DN

Starting a business in 2024 comes with more competition than ever before. How can you differentiate yourself? Focus on customer experience. 🤝🌟📈 Here’s how. 👇 bit.ly/47Om0DN

We’re so excited to bring Pulse to St. Louis this year! Join us at this year’s conference for the latest and greatest in CS, Community, Customer Education, and Product trends! Get the lowest price on tickets today. bit.ly/48RkuBO

Manual customer training has had its day. 📚👋 But what’s the solution? Slash your reliance on these tactics and sprinkle in some digital. 💻✨ bit.ly/3UvfYoy