Level up your customer service capabilities through strategic contact center outsourcing. Access Etech’s specialized expertise, scalability, and infrastructure to elevate your #CX game.

Contact us: bit.ly/3Y62Cxs
#CustomerExperience #CallCenterOutsourcing

Etech’s AI-powered contact center quality monitoring solution, QEval, provides real-time insights, 360° agent evaluations, and alerts for prompt action.
Contact us today: bit.ly/3Y62Cxs

#CustomerExperience #QualityAssurance #CallCenter #QualityAnalytics

Lift customer support to new heights by proactively engaging website visitors with Etech’s ICE Chat. Enhance customer satisfaction and engagement by offering real-time solutions 24/7/365.

Talk to us at [email protected] or visit bit.ly/3DOAO8W

#CustomerSupport #LiveChat

Etech Insights utilizes analytical methodologies, such as Heatmap Analysis, Voice of Customer Analytics, and Sentiment Analysis, to identify opportunities from your customer interactions.

Get in touch with us: bit.ly/3iAJMNW

#Callcenter #Contactcenter #CX

#MondaySpecial
A special note from our CEO's Desk - Matt Rocco
.
#WeAreEtech #EtechLeaders #LeadershipMatters #PeopleFirstCulture #LeadershipCulture #ServantLeadership

Discover the 5 key qualities that set exceptional leaders apart, in this latest blog by Etech's President and CEO Matt Rocco!

Develop critical leadership traits and make a bigger impact in your organization.
etechgs.com/blog/top-leade…
.
.
#LeadershipDevelopment #ServantLeadership

Discover how holistic scorecards can be a game-changer for your call center quality improvement efforts, in this latest blog by Etech's SVP of Operational Excellence Shawndra Tobias.

qevalpro.com/blog/holistic-…

#QEval #Callcenter #Contactcenter #Qualitymonitoring #Scorecards

#MondaySpecial
A special note from our CEO's Desk - Matt Rocco
.
#WeAreEtech #EtechLeaders #LeadershipMatters #PeopleFirstCulture #LeadershipCulture #ServantLeadership

We are thrilled to announce that Etech has once again been recognized among the top 100 companies on The World's Most Active Outsourcing/Offshoring Professionals on Social Media list by DSMN8 | The Employee Advocacy & Influence Platform We are among the top 12!
dsmn8.com/resources/the-…

Discover how to deliver seamless experiences across all customer touchpoints, boost efficiency, and drive satisfaction, in this latest blog: by Etech's  VP of Corporate Strategy, Amit Kachhawa.
#Callcenter #Contactcenter
bit.ly/4acWZED

#MondaySpecial
A special note from our CEO's Desk - Matt Rocco
.
#WeAreEtech #EtechLeaders #LeadershipMatters #PeopleFirstCulture #LeadershipCulture #ServantLeadership

Team EtechGlobalServices - Are you a leader of impact? Do you make a positive difference in the lives of others? Inspire or encourage other people? Are you a leader whose influence makes an indelible imprint on the lives of others? One who lives in such a way as to be missed. #leadership

Celebrate Easter with Etech! Join us for some egg-citing fun as we spread joy and laughter with our festive video.

Let's share the spirit of renewal and hope this Easter season!

jibjab.com/view/make/bike…
.
#EasterCelebration #JoyfulEaster #EtechSpirit #easter #easter 2024

Wishing you a reflective and blessed Good Friday.

.

.

.

#GoodFriday #Reflection #GraceInSacrifice

Etech is a pioneer when it comes to combining the power of Artificial Intelligence and the problem-solving capability of Human Intelligence to deliver outstanding performance.
bit.ly/3XIZwAU
.
.
#ContactCenter #CallCenterSolutions #Omnichannel #EtechInsights #AI

Find out 7 powerful ways analytics can transform operations, in this latest blog by Etech's Chief Operating Officer, Kaylene Eckels!
etechgs.com/blog/call-cent…
.
.
#Callcenter #CallCenterAnalytics #BusinessGrowth #DataDrivenStrategy

#MondaySpecial
A special note from our CEO's Desk - Matt Rocco
.
#WeAreEtech #EtechLeaders #LeadershipMatters #PeopleFirstCulture #LeadershipCulture #ServantLeadership

Tired of listening to calls manually?
Analyze up to 100% of your customer interactions with #SpeechAnalytics , and identify hidden insights and agent opportunities, using Etech’s QEval.

Request a demo here: bit.ly/39ETk66…

#Etechproduct #QEval #Callcenter