At our recent Customer Engagement Summit, Maria Mattos, CX Transformation Manager at Renault Group shares insights on the revolution Renault Group UK has and the initiatives taken to become a truly customer centric organisation. 🎥 Watch here - hubs.ly/Q032Fprd0

In today's landscape, knowing your customers deeply is more than a luxury—it's a necessity. Discover the power of precise customer insights! By understanding your audience better, you can tailor strategies that truly drive success. Read here - hubs.ly/Q0336kzG0

Mastering customer experience management with advanced segmentation techniques is your secret weapon! 🎯 By understanding your customers better, you can tailor experiences that keep them coming back for more. Read the full article here - hubs.ly/Q0338tQ10

At our recent Customer Engagement Summit, Simon Birch at Hobbycraft shares how Hobbycraft successfully transitioned its renowned in-store expertise to digital channels, ensuring customers receive quick & accurate responses. 🎥 Watch here - hubs.ly/Q033lbcV0

At our recent Customer Engagement Summit, Marco Merkx, IKEA UK explored IKEA’s customer-first strategies and how they’ve made engagement more personalised and impactful. 🎥 Watch here - hubs.ly/Q034kkrM0

🎉Entries for the 2025 Engage Awards programme are now open! 🎉 Entering the Engage Awards is a great way to celebrate your sales achievements. Interested in finding out more? Visit our website: hubs.ly/Q03592fX0 See the Award Categories:

At our recent Customer Engagement Summit, Pete Aitken, UK Head of Customer Strategy at Kantar explores the key traits shared by brands that achieve remarkable growth. 🎥 Watch here - hubs.ly/Q0350mn90

Personalisation is the future of customer experience! By understanding customers individually, you can turn one-time buyers into lifelong advocates. Discover five strategies every CX professional should embrace for personalisation and segmentation.: hubs.ly/Q035Mt3L0

Are you proud of the sales engagement strategies you’ve implemented? It's time to recognise your achievements and showcase your team’s hard work! ✨ Submit your entry before 28th February & get a 2-for-1 entry offer on ALL submissions Enter here - hubs.ly/Q036Xv5k0

🎉Enter now for the 2025 Engage Awards! 🎉 This is your chance to shine a spotlight on the sales initiatives that have transformed your organisation. Interested in finding out more? Visit our website: hubs.ly/Q03bl-ns0 See the Award Categories:

As we prepare for the highly anticipated 2025 Customer Engagement Summit, we're delighted to share details of the seven content stages that will take you on a journey of innovation & collaboration. Register here - hubs.ly/Q03bGymk0

Download the 2025 Engage Awards Entry Kit! Our Entry Kit provides you with everything that you need to know about entering the industry’s only awards programme to celebrate excellence in sales. > hubs.ly/Q03ds7bc0 Enter today > hubs.ly/Q03drZK20

🌟Exciting times in customer experience! Human-centric AI is transforming engagement and boosting productivity. Trust and personalization are key to loyalty. Embrace ethical AI to strengthen customer connections! 💪✨ > hubs.ly/Q03ffWS_0

📈 Driving results through engagement? Enter the Engage Awards 2025 If your sales or marketing team is delivering smart, strategic engagement that’s moving the needle – we want to celebrate it. 📄 Just 6 short entry questions 🕒 Deadline: 14 July 🔗 bit.ly/4jB9D4a

🌟The Customer Engagement Summit is back and bigger than ever!🌟 250+ expert speakers, 7 stages, world-class insights. First wave of speakers announced for 9th Oct! Will we see you there? Join us - hubs.ly/Q03rR_M90

The Customer Engagement Summit agenda is now live! Discover our largest programme yet, featuring 250+ industry leaders across 7 stages—all designed to help you redefine customer connection. View the full agenda - hubs.ly/Q03Bv7Nv0 Register now - hubs.ly/Q03Bv8190

Entries for the 2025 Engage Awards are now closed — with the highest number of submissions across all 40 categories! 🏆 Finalists announced: 15 Sept 📍 Ceremony: Old Billingsgate, London 📅 11 Nov 2025 Good luck to everyone who entered! 🔗 hubs.ly/Q03D5N1S0

Is This KPI Killing Your Customer Experience Quality? hubs.ly/Q03VX6Rz0

Redefining Loyalty in Challenging Times hubs.ly/Q03W1lSs0

Can We Fall in Love with a Brand? Martin Villanueva on Trust at the Heart of Customer Engagement bit.ly/3M4QfS5