"Implementing a right to disconnect policy doesn’t need to involve a huge, disruptive project. Instead, it’s important to focus on committing to small, consistent behaviours internally and to look at what works, and more importantly, what doesn’t."

What if your contracts could connect with 4,000+ apps? They can now, in Juro - thanks to our Zapier integration ⚡ Save chunks of time, and give visibility to end users - no code required 🙌 Find out more here: juro.com/integrations/z… #legaltech #legalops

Huge congrats, Richard Mabey pk & everyone at Juro! Excited for the next part of the journey. :)

😩 Lawyers don't need to approve *every* contract, but depending on the contract's values, they REALLY need to approve certain contracts. 😌 Set conditional approvals in Juro so the value of a field (like a dollar value or duration) triggers a specific approval route. #legaltech

Does your #CustomerSuccess team have a career map to attract talent and establish a clear route of progression? I shared some insights with MentorCruise on why career maps really matter for customer success roles and how you can establish your own. mentorcruise.com/blog/why-you-n…

How can legal create processes that stand the test of time? Sophie Salisbury, head of legal at Appear Here, created a standardized enterprise contract for the company’s Pro platform - find out how she did it in our blog. #contracts #legalops juro.com/blog/contract-…

Rev ops and legal working together to close more revenue? Sounds like a deal desk 😎 Find out everything you need to know about creating a deal desk in this explainer 👇 buff.ly/3KSx5Z7

Excellent sessions all day today at the Juro Scaleup Legal Leadership Forum #SLLF

After a thorough review of nominations, our judges have selected the 2022 EMEA Customer Success Excellence awards shortlist. Winners will be announced live at our awards ceremony on June 15th in London customersuccessexcellence.com/shortlists-and… #customersuccess #awards

I've been shortlisted for Customer Success Leader Of The Year at the The Customer Growth Awards awards! 🍾 🎉 This is the world's first awards program dedicated to recognizing the #bestincustomersuccess Congrats to all finalists - see you at the gala!😁 customersuccessexcellence.com/shortlists-and…

We obsess about our customers at Juro. A huge reason for that is Claire O'Regan’s leadership. Super proud that last night she won CS leader of the year at the The Customer Growth Awards awards 🥇

A while back, I chatted about User Adoption with Henrik de Gyor at Another DAM Consultancy. Here's the resulting episode of the *User Adoption podcast* - with a strong focus on #customersuccess challenges and opportunities! podcasts.apple.com/us/podcast/int…

🗓 Great CS teams recognise that customers who reach value quickly are most likely to be successful in the long term. 🎧 I spoke to Anika Zubair from the Customer Success Channel on how long it should take to get up & running with a new tool. planhat.com/community/driv…

🎬 I spoke to the team at CSM Practice recently on building 🏆 award winning 🏆 CSM teams. ⏬ Full video below ⏬

What a welcome! 🫶 🎉 "Claire joins Conduktor to take [our] commitment further. Together, we're shaping a complete customer journey. Anticipating and exceeding needs, our goal is to support our users wherever they are in their Kafka adoption." lnkd.in/edunZZKK

🎉TUI Tours Tailor Made Travel Platform is Live in the Netherlands! Powered by Nezasa's TripBuilder, TUI's platform enables travel agents to create fully personalised itineraries tailored to their clients' preferences. Read more: hubs.li/Q02VFzT00 #TravelTech #TUI #Nezasa

AI COLLAPSES THE MIDDLE I'm hearing all kinds of interesting stories about how startups are restructuring their engineering teams. One startup (a 15 person eng team) fired 8 engineers who had 2-10 years of experience. So they are now left with 3 engineers with > 10 years of