How can social media be harnessed to disseminate research findings? To find out, Andersen (Brittany Andersen), Dr. Groshek (@anewmediaprof), and colleagues analyzed the live-tweeting patterns of an academic conference. Read their findings here: ow.ly/SKDb50hKdzO

How do people in the #USA use and respond to #robot-like systems in order to achieve their needs through #mediated customer service #interfaces? New #openaccess article by Jill Walsh, Brittany Leigh Andersen, James E. Katz and Jacob Groshek: cogitatiopress.com/mediaandcommun…

"Strikingly we found that people perceive (correctly or not) that interactive voice response customer service technology is set up to deter them from pursuing further contact." New College of Communication, Boston University / @EMSatBU study - of interest if you have ever hung up on #automatedcustomerservice

Twitter is a place for conversation about genomics @CaitlinAllenMPH Brittany Andersen karger.com/Article/Abstra…

How do users discuss #genetics and #genomics on social media? New research with colleagues @CaitlinAllenMPH & Megan Roberts karger.com/Article/Abstra…

Full-text eprints of our article "Understanding and Diagnosing Antimicrobial Resistance on Social Media: A Yearlong Overview of Data and Analytics" with @EMSatBU, College of Communication, Boston University & Questrom School of Business, Boston University colleagues available here tandfonline.com/eprint/zRBCrdz… Brittany Andersen @ArunimaKPhD Dylan Walker

Social Media Patterns Reveal Public Concerns About DirecttoConsumer Genetic Testing For Health: Consumers worry that results can be too easily misinterpreted according to research presented at the SBM&39;s 40th Annual Meeting & Scientific… bioportfol.io/R0JJh7

"Social Media Patterns Reveal Public Concerns About Direct-to-Consumer Genetic Testing For Health." Article discussing new research findings with colleagues Megan Roberts & @CaitlinAllenMPH! bit.ly/2HmWJrN

Dr. Jacob Groshek, PhD, @EMSatBU PhD student Brittany Andersen, Dr. Katz and other researchers examined individuals that are prone to misinformation about #AntiMicrobialResistance bit.ly/2V1ys1P #HealthCommunication #SurveyResearch #HealthAwareness

Researchers (including the CRC's Brittany Andersen) used #ContentAnalysis to understand how users were sharing information about #genetics & #genomics in health on @Twitter. Most discussions, they found, were started by key #influencers: bit.ly/geneticsandtwi… #HealthCommunication

Researchers including the CRC's Jacob Groshek, PhD & Brittany Andersen conducted an analysis of Tweets sent before, during, & after #DIScience16 to learn how @Twitter is used to facilitate discussion during #academic conferences: bit.ly/TwitterDIScien…

CRC researchers tracked keywords to learn how #antimicrobialresistance is discussed on @Twitter & found that conversations were influenced by news media, health professionals, & govt. orgs bit.ly/2DRWe6M Jacob Groshek, PhD @ArunimaKPhD Brittany Andersen

Best of luck to our #research fellows presenting at #ICA19! Check out a full list of presentations by College of Communication, Boston University scholars on our website: bit.ly/CRCICA19 #ICA_Mass #CommunicationResearch Boston University @EMSatBU

This morning at #ICA19, Prof. Katz (@EMSatBU) will be a discussant on a panel about #perpetualcontact; Sarah Parker Ward, PhD & Brittany Andersen will present their #healthcommunication research Full list of International Communication Association presentations by College of Communication, Boston University scholars is available at bit.ly/CRCICA19

In order to understand how health information is shared on social media, @EMSatBU PhD student Brittany Andersen & her fellow researchers analyzed tweets related to hereditary cancers. bit.ly/HealthCommunic… #HealthCommunication #EmergingMedia #ContentAnalysis

In their recent #healthcommunication study, @EMSatBU researchers Jacob Groshek, PhD, Brittany Andersen & Dr. James Katz found that increased user consumption of traditional media was linked to a greater likelihood of misinformation about #AntiMicrobialResistance: bit.ly/AMRMisinformat…

This. The #smackdown went down. #UXPABos18 UXPA Boston qual v quant no more!