In our latest #BPESA CEO Operator Spotlight, Reshni Singh highlights #Boomerang BPO’s people-first approach and disciplined CX delivery from Cape Town to global clients. 🔹 Read: tinyurl.com/3rebrhap 🔹 Watch: youtu.be/SVvjHvSsltY #GBS #BPO #SouthAfricaGBS

On International Women’s Day, #BPESA celebrates the women shaping South Africa’s GBS sector. The BPESA Women in Leadership Programme returns soon to mentor GBS talent. To all the aspirational #GBS Women, watch this space. #InternationalWomensDay #WomenInLeadership #WomenInGBS

Impact at scale is never accidental, it’s powered by partnership. Aligned to the #GBS Masterplan, Skills Strategy and our 2030 vision, click the link below to see is what progress looks like when an industry moves together: tinyurl.com/46tz4u5v #BPESA #BPO #GBSImpact

BPESA hosted the inaugural BPESA GBS #Resilience & Competitiveness Forum today, convening industry to strengthen #SouthAfrica’s global #competitiveness. More ahead: 🔹 17 Mar: GBS Resilience & Competitiveness Forum | 🔹 19 Mar: #BPESA Digital Insights bpesa.org.za/events

The inaugural #BPESA GBS Resilience & Competitiveness Forum took place in #Durban yesterday, bringing industry, government and partners together to strengthen South Africa’s #GBS sector. Our next stop: Sandton, 17 March 2026. Click here to register: tinyurl.com/2h2rscsd

#BPESA hosted the 2nd #GBS Resilience and Competitiveness Forum in #Sandton, convening industry and government to drive collaboration, future-proof the sector and advance the "500 000 jobs by 2030" mandate. Watch this space for the #EasternCape & #WesternCape Forum dates. #BPO

We’re going live soon! Join BPESA Digital Insights with Neville Cousins, featuring Greg Serandos and Monisha Prem, on how AI is reshaping GBS and BPO, from talent to governance. Register: tinyurl.com/4xkk6h4s #BPESA #GBS #BPO #AI #AIGovernance

#HumanRightsDay honours the bravery of the 1960 peaceful protesters and the enduring pursuit of dignity, equality and freedom. #BPESA together with the #GBS sector, honours this legacy through inclusive growth and job creation. Happy Human Rights Day, South Africa. #BPO

#EidMubarak to our Muslim community. Together, we celebrate this time of gratitude, compassion and renewal that reflects the values driving our #GBS sector. BPESA wishes you peace, purpose and continued success in all that you do. #BPESA #BPO

South Africa’s flagship #GBS event returns to Cape Town, 2–4 Nov 2026. Two days of insight, innovation and high-value connections, culminating in the #AlchemyAwards celebrating sector excellence. Early bird tickets open 15 May. More info: [email protected] #BPESA #BPO

WHY #SOUTHAFRICA | WHY EASTERN CAPE The #EasternCape is a rising force in South Africa’s #GBS story. Young, skilled talent. Strong empathy-led #CX. Growing hubs in Gqeberha & East London. A resilient, high-performance workforce. Ready to invest? [email protected] #BPESA #BPO

BPESA BOARD ANNOUNCEMENT | Siddharth Singh Goel, EXL SA #BPESA welcomes Siddharth Singh Goel, Country Head of EXL South Africa, to its Board. A seasoned global leader, he brings deep expertise in #CX, digital & AI-led transformation, and large-scale operations.

BPESA Board Announcement | Dhiren Vanmali, Purple Mobility Africa #BPESA welcomes Dhiren Vanmali to its Board. A seasoned leader with 25+ years’ experience, he brings deep expertise in industrial strategy, investment and transformation across Africa. #GBS #Leadership

BPESA Board Announcement | Dr Morgenie Pillay, the dtic #BPESA welcomes Dr Morgenie Pillay to its Board. A global trade leader, she brings deep expertise in services trade, #AfCFTA and #WTO negotiations. #GBS #Leadership #SouthAfricaGBS

This month we honoured #HumanRightsDay, reflecting on #dignity, equality and freedom for all. In the #GBS sector, #safeguarding is a shared responsibility. Safe, inclusive workplaces are essential. For more on Safeguarding policies or to raise a concern: [email protected]

BPESA Board Announcement | Shareen Osman, the dtic #BPESA welcomes Shareen Osman to its Board. A senior government leader with 15+ years’ experience, she brings deep expertise in #incentives, policy and industrial strategy. #GBS #Leadership #SouthAfricaGBS

Yesterday, Team #BPESA attended the 6th #SouthAfrica Investment Conference. As noted by President Cyril Ramaphosa, #SA is entering a new phase of investment-led growth. For #GBS, this momentum is translating into jobs and inclusive growth across all regions. #SAIC2026

Good Friday reminds us of sacrifice, humility and service demonstrated by #JesusChrist over 2000 years ago. In the #GBS sector, these values live in how we show up, serving with integrity and creating opportunity that uplifts lives across #SouthAfrica.

Days to go! #BPESA convenes two #GBS #Resilience & Competitiveness Forums for C-Suite leaders to align on action and strengthen SA’s global edge. Register here: 🔹Cape Town | 14 April: tinyurl.com/2udetc2t 🔹Nelson Mandela Bay | 16 April: tinyurl.com/2pkf6nsu #GBSEvents

Reshni Singh joined #BPESA members on an action focused panel at the #GautengInvestmentConference2026 exploring how #GBS remains a priority growth sector for Gauteng. They key outcome? A dedicated Action Lab to unlock investment, jobs and execution at scale. #BPO #InvestSA