Cheaper service does not always equate to more customers. CX does. 73% of customers prefer smoother service to cheaper service And companies with better CX grow up to 8% faster than their peers Customers will stay longer and spend more when your service is great!

At Zestly, we train our agents to overdeliver. Not in a dramatic way. Just in the small ways that actually matter. A quick explanation of a feature the customer didn’t know about. A thoughtful follow-up after an issue is resolved. A little extra clarity instead of the bare

Pandora is building what the market is hungry for right now A proper platform for decentralized betting. It's only launched this month and it looks fantastic, But there's a massive problem that we think could sink it👇

The easiest way to know if a company will last or not? Look at its customer service 📌

Did you know? 94% of consumers say a bad review has made avoid a business entirely. One bad review, read by enough people, is all it really takes to lose. Maybe let that sink in.

Check in. Give updates. Ask if they love your product Grassroot stuff like this goes a long way. Your customers notice. Do it right, and they’ll buy again.

GM CT ☀️ Reminder: good customer service is still alpha.

Customer-centric companies outperform competitors who ignore their customers by large margins over time. By “large,” we mean over 5× the performance. Why? Customers buy more, refer more, and stay longer. Customer psychology is very simple: as long as their needs are met, they

The reason people are so rude on this app? Anonymity. It’s also why customers get frustrated so easily with support. A photo, a name, or an identity humanizes the experience. That’s why we insist our agents remain as public as possible.