Zack Reneau-Wedeen (@zackrw) 's Twitter Profile
Zack Reneau-Wedeen

@zackrw

@SierraPlatform

ID: 72593267

linkhttp://zackrw.com calendar_today08-09-2009 16:21:09

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Alex Roe (@alexroe) 's Twitter Profile Photo

an unsolicited review from one of our Summit users about the impact Summit has had on their life: medium.com/@jorryn.flanag…

an unsolicited review from one of our Summit users about the impact Summit has had on their life:

medium.com/@jorryn.flanag…
Building With AI (@buildingwith_ai) 's Twitter Profile Photo

Ditch the one-size-fits-all approach! 🌟 In our latest episode, Alex Roe shares how Summit tailors coaching plans to its users' unique needs. 🎙 Alex Roe, Co-founder of @Summitdotim

Zack Reneau-Wedeen (@zackrw) 's Twitter Profile Photo

If you're using shadcn UI and @codemirror, you likely will want to tweak thememirror themes (h/t Vadim Demedes 🇺🇦) so they look sleek with the rest of shadcn/ui. Here's a simple way to do that: zackrw.com/cbz/codemirror… It also works generally for any color tweaks you want to make.

OpenZeppelin (@openzeppelin) 's Twitter Profile Photo

From tokens to DAOs: How to use OpenZeppelin Contracts Wizard and the new AI Assistant to get started and save time building smart contracts. Wizard is completely open source, and in the next video, we’ll dive into the tools used to build the AI Assistant.

Bret Taylor (@btaylor) 's Twitter Profile Photo

Sierra's research team just published 𝜏-bench, a novel new benchmark to evaluate AI agents' performance and reliability in real-world settings. The results show that that agents built with simple LLM constructs (like function calling or ReAct) perform poorly on even relatively

Zack Reneau-Wedeen (@zackrw) 's Twitter Profile Photo

Now that Sierra AI agents are resolving customer issues empathetically and performantly at scale for so many different businesses, I'm excited to share key learnings in this post.

Sierra (@sierraplatform) 's Twitter Profile Photo

Sierra partnered with Casper to launch Luna 2.0, their AI agent delivering 24/7 personalized customer support. From helping with mattress purchases to driving lifelong loyalty, Luna 2.0 is transforming the shopping experience!💤✨️ Learn more: sierra.ai/customers/casp…

Sierra partnered with <a href="/Casper/">Casper</a> to launch Luna 2.0, their AI agent delivering 24/7 personalized customer support. From helping with mattress purchases to driving lifelong loyalty, Luna 2.0 is transforming the shopping experience!💤✨️ 

Learn more: sierra.ai/customers/casp…
Zack Reneau-Wedeen (@zackrw) 's Twitter Profile Photo

Nobody likes waiting on hold, but companies don't like putting you on hold either. Now they can pick up the phone right away, every time.

Zack Reneau-Wedeen (@zackrw) 's Twitter Profile Photo

Remember "m-dot" mobile sites (like m.company.com)? Now, websites are responsive, adapting to screen size & device. We applied this concept to Agent OS: no matter how customers reach out—phone, chat, email, or text—Sierra agents are always responsive & ready to help.

Sierra (@sierraplatform) 's Twitter Profile Photo

Chat AI? Delightful. Call customer service and get a phone tree? The worst. Product Manager Zack Reneau-Wedeen explains how Sierra is changing that. 🎥 See how in this Q&A. youtube.com/watch?v=KbfSYd…

Sierra (@sierraplatform) 's Twitter Profile Photo

We’re thrilled to announce our international expansion with the opening of our third office in London. As a global center of innovation, the UK has long been home to exceptional talent, and we’re excited to grow our presence and collaborate with the best. 🇬🇧 Think you’re a

We’re thrilled to announce our international expansion with the opening of our third office in London. As a global center of innovation, the UK has long been home to exceptional talent, and we’re excited to grow our presence and collaborate with the best. 🇬🇧 

Think you’re a
Sierra (@sierraplatform) 's Twitter Profile Photo

Whether you no code or know code, Sierra helps brands build better, more human customer experiences fast ... and all from one platform. sierra.ai/blog/serving-c…

Bret Taylor (@btaylor) 's Twitter Profile Photo

Simulations are a new kind of testing for a new kind of software, simulating conversations between AI agents and mock personas ensure reliability at scale sierra.ai/blog/simulatio…

Annelies Gamble (@anneliesgamble) 's Twitter Profile Photo

What does it actually take to build and ship AI products that work at scale? At AI Native Summit 2025, we’re bringing together some of the most experienced product leaders for a candid, tactical conversation about building AI products people actually use: 🎤 Antonia Woodford –

What does it actually take to build and ship AI products that work at scale?

At AI Native Summit 2025, we’re bringing together some of the most experienced product leaders for a candid, tactical conversation about building AI products people actually use:

🎤 Antonia Woodford –