It's my #Twitterversary! I have been on Twitter for 15 years, since 3 Apr 2008 (via Twi Age 🥳).

"The answer is never a better form unless you’re asking the wrong questions." So many good quotes here. blog.wearefuturegov.com/what-do-we-thi…

Uber isn't coming Interesting read on UK rural transport innovation, given the current situation in SK. blog.wearefuturegov.com/uber-isnt-comi… #skpoli

For anyone who missed @apolaine's sign off in the #SXConf17 app, it's a beautiful summary / call to action. Let's do this, designers.

Again.

Our Service Design Principles anchor how we create services for NYC #civicdesign civicservicedesign.com/service-design… NYC Opportunity @citi @nycmayorsfund

300,000 unsold Spectacles. Thousands of discarded bikeshare bicycles. Billions of emptied coffee pods. All thoughtfully designed but thoughtlessly thrown away. Designers play a key role in the waste we generate. We ought to discuss it.

This makes me ridiculously happy. x.com/WalderSports/s…

1968: if only computers existed 1978: if only more people had computers 1988: if only the computers were all connected 1998: if only the computers could fit in a pocket 2008: if only everyone talked to each other using their pocket computer all the time 2018: oh

Client: "We need you to design this flow, because you're a UX designer & you know what's good for the user" (For the nth time) I don't know that, I'm not the user & unless I can observe users & do further research, I'm not confident about whether what I design meets their needs

So happy to see this article about "that damned path photo". Thanks, @Acuity_Design for this. medium.com/@acuity_design…

I'm excited to see the Beta version of Hugr out in the wild. I had the great pleasure of working on this with the great people at Territorial last year. If you're interested in helping them create a world-class mental health support app check out hugr.ca

User Centred Design vs Human Centred Design. Comments & links appreciated.