The service outage in South Lyon, MI has been resolved. We understand the inconvenience outages can cause, and we appreciate your patience as WOW! technicians worked around the clock to re-run the fiber line and restore services.

Some WOW! fiber Internet customers in FL, AL, and SC are experiencing a service disruption. WOW! fiber technicians are onsite working to restore services as quickly as possible, and we appreciate your patience.

The service disruption in FL, AL, and SC has been resolved. We know outages can be frustrating we appreciate your patience as we worked to restore your service as quickly as possible.

We're committed to keeping you connected to your world - especially during extreme weather events. As we prepare for an active hurricane season, we're prepared to address any disruptions that may arise. Here are some helpful tips to stay prepared and informed.

Some customers in Knoxville are without service after yesterday's storm caused a tree to fall & damage our fiber lines near the intersection of Fox Manor Blvd. & Piney Grove Church Rd. Once it is safe to do so, we will work quickly to restore services. Thanks for your patience.

The outage caused by storm damage in Knoxville was resolved over the weekend and we appreciate your patience as we coordinated with the local power company to restore services as quickly as possible.

Some customers in the Mid-MI area are experiencing a service outage due to a fiber line cut in the Concord area on Marshall Rd. WOW! technicians are onsite working to re-run the fiber line and restore service as quickly as possible. We appreciate your patience.

The outage in Mid-MI was resolved overnight. We appreciate your patience as we worked around the clock to restore your service as quickly as possible.

We are closely monitoring Tropical Storm Erin as it moves toward the southeastern U.S. Should a service disruption occur, WOW! will mobilize our teams as quickly as possible. Updates will be provided on social media as the situation evolves. Stay safe!

Some customers in the Charleston area are experiencing a service outage. WOW! technicians are onsite investigating the issue and working to restore service as quickly as possible. We appreciate your patience.

WOW! technicians have determined that the service outage in Charleston was caused by a fiber line cut. While we do not yet have an ETA for restoration, our team is onsite working to restore services as quickly as possible.

Customers in Charleston continue to experience a service outage caused by a third-party fiber line cut. At this time, we expect the outage to last into the evening, and we will continue to keep you updated at ow.ly/p3Fy50X4Hyz and via email. Thanks for your patience.

WOW! technicians worked through the night to re-run fiber lines cut by a third-party, which also impacted other providers in the Charleston area. We understand the frustration outages can cause, and we appreciate your patience as we worked around the clock to restore service.

Some customers in Augusta are experiencing a temporary service outage due to a fiber line cut in the area. Our teams are onsite and working to get services restored as quickly as possible. Thanks for your patience.

WOW! technicians are onsite extracting the damaged fiber line and re-running the cable to restore services in Augusta. While we do not yet have an ETA for restoration, our team is working to restore services as quickly as possible and we appreciate your patience.

WOW! technicians worked through the night to re-run the cut fiber lines in the Augusta area. We understand the frustration outages can cause, and we appreciate your patience as we worked around the clock to restore service.

We are closely monitoring Tropical Storm Melissa as it moves toward the Caribbean, which could bring heavy rainfall and strong winds. Should a service disruption occur, WOW! will mobilize our teams as quickly as possible and will keep you updated here. Stay safe!

Some customers in the Pinellas area are experiencing a service outage due to a fiber line cut by a third-party. WOW! technicians are onsite working to re-run the fiber line to restore service as quickly as possible. Thanks for your patience.

Pinellas Update: WOW! techs determined this outage is the result of semi-truck traffic at the new Amazon facility damaging fiber lines. The damage is extensive & we estimate it will be resolved by this evening. We appreciate your patience while we work as quickly as possible.

Pinellas Update: Services for ~15% of customers have been restored. WOW! technicians will continue to work through the night until services are restored for all customers. Thanks for your patience.