Dear @EONhelp, do you ever answer your phone? It is very rude to hang up on your customers. Please talk to me about my bill where you have significantly overcharged me.

So Sainsbury's think it's totally fine to substitute a smaller item for a larger and provide no refund. Tesco will give you the next size up for free. Now, where to shop?

Dear Blackwell's, please return the money you just took from my account. You can only take payment if I actually order something. Chartered Trading Standards Institute (CTSI)

Why do GWR think it's OK to double charge for tickets, but neither the ticket staff nor customer service can process refunds. The only way is via email with a 4 week wait time. Is this even legal? GWR Rail Ombudsman

How did Cardiff find the space for such a wide bike lane? Oh, by reducing the neighbouring lane in size so a vehicle can't even fit inside the lines. Let's hope drivers remember the HC and don't just assume they can close pass because they are in their own lane.

Farthest I have been in each direction: North: Portree, Scotland South: Cape of Good Hope East: Hong Kong West: Vancouver Island, Canada

Absolutely disgusting victim blaming of a seriously injured child based on nothing but an apparent hatred of pedestrians. x.com/Blokeonabike2/…

Innocent motorist killed by deadly eScooter blast. Thankfully it wasn't an eBike or there would have been massive casualties. x.com/RALee85/status…

Wimbledon school crash: Woman rearrested over deaths of two girls - BBC News So Claire Freemantle has form and I wonder who made the decision to let her off? Was there much of an investigation at all? Sounds like they are now bbc.co.uk/news/articles/…

Hell yeah! Probes FTW! #DHS

I don't know how Innovation is feeling, but I'm nervous as hell after those three games. MaruPrime rocking #WCS

Normally mines blowing up banelings is good, not so much when the banes are already on top of your marines. #WCS

Wait is this Bomber's highlights or @AcerScarlett highlights? #WCS

Another 4-0 Global Finals #WCS

Not enough protoss in #WCS EU thank god 정민수 , Douglas L. Flint and @ESC_ShoWTimE came along.

Dear Samsung UK, where is my SSD cashback? Your email address is refusing delivery.

Dear BBC News (UK) why can't you use spoiler free headlines like other news sites? #BBCApprentice final now ruined.

Lovely stains on the wall. #falbeerfest

@deezeruk Stop charging me, I don't even have a subscription.

Revolutionary iPhone 8, full-screen display, fingerprint reader on power button, dual cameras. Isn't that just an LG G6?