Read our latest: “Issue #13: World IA Day updates and more” newsletter.worldiaday.org/archive/1427125

🎙️Podcast with Indi Young (she/her): Surfacing the Unarticulated Needs of Users and Stakeholders through Effective Listening designingforanalytics.com/resources/epis…

FREE Event Registration is open for World Information Architecture Day - RIchmond 2023. ti.to/worldiaday/wia… #orientation #wayfinding #wiad23 #worldiaday

music.youtube.com/watch?v=2drugG…

Join the #worldiaday global keynote with Leah Ferguson and the livestreaming discussions around the #wiad23 theme #orientation and #wayfinding #InformationArchitecture Register for free at ti.to/worldiaday/wia…

Listening session transcripts are thick with rich data. Untangling the complexities of what the person's inner thoughts are, separating the concepts, is necessary. Time-consuming, yes, because it is beautiful learning time. 📊🧶💭🤩