Whiskey Writes
@whiskeywrites
Just a man with a love for whiskey and words.
ID: 3298576902
http://whiskeywrites.com 27-07-2015 20:49:14
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Instead of upgrading me to the first class non stop flight on Monday americanair is putting me on a three stop flight starting st 6AM
Again americanair not accommodating special needs flyers after attempting to have me put my 75lb service animal under a seat for 6 hours.
Over five hours on the phone and six hours in terminal today because of americanair errors, NOT because of weather issues.
What about my time americanair ? What about mine and my service animals stress? Food? Taxi's? Missed work?
There is one available business class seat on americanair AA15 and 2 first class on AA85 Monday. But no support for me & my service animal.
Instead you save a few hundred dollars and add stress to someone who already requires an emotional support animal americanair #travel #nyc
Waited for my final call from americanair tonight... its 11:28 PM... and just as the agent answered, the call disconnected. More tomorrow.
.americanair when? Going on 30+ hours now.
.americanair my calls with Special Needs and every other department keep dropping before I can rebook. This is ridiculous. #travel
On top of the thousands of $$ I've already shelled out because of americanair I'm now having to buy an extra seat to get home Tuesday.
Over 72 hours after my original flight with americanair I might finally be getting me and my service animal home. #travel AmericanAirSucks
Almost 36 hours after americanair promised a specialist would call me, I still haven't received a call. #travel #nyc AmericanAirSucks
Racked up almost 8 hours on calls, hold, and dozens of dropped calls with americanair representatives. Not one call back. #travel #nyc
Having to purchase another seat to get me and my service animal home after 3 days of hell because of americanair #travel #nyc #sfo #newyork
$3000+ in expenses, lost work, booking fees, Taxi's, hotels, shoes ruined, and more because of americanair #travel #nyc #sanfrancisco
Let me reiterate, this wasn't cause of weather delays, though that didn't help. This is because of americanair treatment of service animals
This has been my last 36 hours with americanair • #travel #nyc #sfo #newyorkcity #jfk #americanairlines
Over 48 hours later and still no call as I was promised americanair