Banking services will be offline Saturday 11th Mar, 1:45am-9am (AEST) to roll out planned system updates to our original Ubank apps! We apologise for any inconvenience this might cause. If you’re a new ubank customer, services will continue as normal.

UPDATE 05:00am: All our services are now back online! Have a great day!

UPDATE 05:00am: All our services are now back online! Have a great day!

Wait before you take the bait 🪝 There’s a new scam floating around that’s attempting to get our customers to share their banking details. If you suspect something is phishy, contact us directly to ask if what you’ve received is a scam.

Just like the 80s coming back, @ubank is returning to PAX Aus - this time armed with a custom $9,999 PC giveaway comp and a game arcade with a twist. Visit ubank at PAX Aus 2023 for your chance to win! #PAXAus

Just a heads up that we’re currently experiencing intermittent issues with our app and online banking. We’re working hard to get it fixed ASAP

We’re still working on fixing our app and online banking. Osko payments are also currently offline, so some payments in and out of your accounts may be slower. We understand this is really frustrating and we’re truly sorry for any inconvenience this issue may cause.

Like some other banks, we've identified the issue with a third-party vendor and are working with them to resolve it. This continues to affect our app, online banking and Osko payments. We’re sorry for any inconvenience this may cause our customers.

Our systems are being restored & customers can now use their app & online banking, including being able to send and receive OSKO payments. We'll continue to monitor this closely. We’d like to thank our customers for their patience & apologise again for the inconvenience.

WE’RE BACK! Customers can now use their app and online banking. Our team will continue to monitor closely. Again, we’re sorry for any inconvenience yesterday’s issue caused.

Ubank is moving to passkeys to provide strong protection against phishing & scams 🔐 Passkeys combine your device security with stored passwords on a ‘keychain’. For more FAQs on passkeys check out: ubank.com.au/help/current/a…

Starting today, we’ll be rolling out a fresh new look. Don't worry, nothing about how you bank with us is changing - we’re just giving our app, online banking and website a makeover.

Our app and Online Banking will be unavailable due to scheduled maintenance tonight, 17th Jun 2025 from 10:00pm to 18th Jun 2025 05:00am (Sydney time). You can still use your debit card or digital wallet, and withdraw cash as usual.

Following the Reserve Bank of Australia’s decision to decrease the official cash rate by 0.25% per annum, Ubank will decrease home loan standard variable interest rates by 0.25% p.a. Ubank’s Neat and Flex variable rate changes announced today will be effective 21 August.