new year new month new week new beginnings new mindset new focus new start new vibes new goals new intentions new manifestations new results

#B2B #B2C Consumers 🗨️ This chat's for YOU 🤔  “How can customer service best serve all generations?" The FASTEST hour on X: The 15th Year of #Custserv chat TONIGHT 9pm ET/6pm PT #cx #customerservice #technology #AI w/ me and Greg Ortbach

Q1 #custserv Do #Millennials (in general) really prefer texting over voice and social over email, or is that myth?

Q2 | #custserv Will generational changes affect the way your business offers service?

Q3 #custserv Would the service game be changing anyway, without particular generational considerations?

Q4 | #custserv How do you offer great self-service options for those who prefer them?

Q5 #custserv If voice/phone has been the main channel up till now, what will take its place, if anything?

Q10 | #custserv What’s the biggest improvement your favorite business could make in customer service right now?

A10: CARE for our people first. No longer are people taking second or third seats to customers or profits. #custserv

“Reading is the creative center of a writer's life. You cannot hope to sweep someone else away by the force of your writing until it has been done to you.” -Stephen King #amwriting ~I love this quote, as a writer, it gives me one more reason to read. 😀 #author #Writing.

Happy Sunday everyone ☀️ Hope you enjoying your day! It's election day but it's chaotic & badly organized at @CGMontrealSV I wonder why they didn't think we, the 🇸🇻 diáspora, would go in large numbers to support Nayib Bukele Hope something gives! Ttys #Elecciones2024Sv

Sunday is 💁‍♀️⤵️ #ThinkBIGSundayWithMarsha #sundayvibes #SundayThoughts #quoteoftheday #quotestoliveby #quotes #gratitude

Write on time 💁‍♀️😍📸📚 This is a genius idea, don't you agree #WritingCommunity #readingcommunity?😉 #booklovers #booktwt #books

I've pledged to read 52 books for the Goodreads 2024 Reading Challenge 📚💁‍♀️ What about you? Have good books to recommend? Share it with us in the comments! Please and thank you 🙋‍♀️ goodreads.com/user_challenge… #BookTwitter #booklovers #books

Q3 | #custserv What simple, repetitive things do your customers do online that could be self-service but currently aren’t?

Q4  | #custserv   Does self-service make customers feel like you’re avoiding them?

Q7 | #custserv Opinion: Are people more likely to use self-service now than 2-3 yrs ago?

Q8  | #custserv   What is one reason why one of your customers might need assisted service?

Q10  | #custserv   One thing I wish self-service websites did better is _______.

Life takes you down many paths, but the best ones lead to the beach 💁‍♀️😎☀️🌊 📍📸 San Miguel, El Salvador 🇸🇻 #thephotohour #travel #travelphotography #beach