This course sets the standard for the service you or your staff provide. We are hosting two online sessions on Thursday 23rd and Monday 27th September (10am to 12.30pm both days), completing the full Welcome Host Gold course. More information: tourismsoutheast.com/wteshop

Welcome to Excellence training is stepping up a gear! Our Autumn/Winter programme is now live! We have courses on offer to inspire and strengthen your customer service skills, sales techniques and confidence when dealing with more challenging situations. tourismsoutheast.com/wte-remote-lea…

We're proud to be taking part in National Customer Service Week (4th to 8th October) #NCSW21 Next week we'll be looking at how customer service plays a vital role in the success of every business. We will also have some special offers for you- watch this space!

To celebrate The Institute of Customer Service National Customer Service Week we have 20% off both our Welcome Host Gold open course (15 and 18 November), and our Customer Service Excellence course (To work through at your own pace). Book now using code NCSW03 bit.ly/3ihXO5Y #NCSW21

It is so important to treat everyone we meet with courtesy - whether they are customers or employees. Customer Service is hard and often undervalued. But we see you. We value you. You're doing a great job. bit.ly/3ihXO5Y The Institute of Customer Service #NCSW21 #servicewithrespect

Happy employees provide the best customer service! Our Welcome Host Gold course helps everyone feel confident and capable in the service they provide - and there's 20% off this week using code NCSW03. bit.ly/3ihXO5Y The Institute of Customer Service #NCSW21 #skills #capabilities

If you're based in the North West, please contact our franchise partner hub62uk to book your #customerservicetraining course welcometoexcellence.co.uk

It starts at the top. Understanding the value of customer satisfaction and providing exceptional service will boost your business. What are you doing to support great customer service in your business? bit.ly/3ihXO5Y The Institute of Customer Service #NCSW21 #strategy #leadership

Time to celebrate those customer service heroes! THANK YOU to those who put customers first every day. Who is your customer service hero and why? bit.ly/3ihXO5Y The Institute of Customer Service #NCSW21 #csheroes #recognition

Here is ours - Lorry Middleton, VisitEngland Tourism Superstar 2020 and Gold winner at the 2019 BeautifulSouthAwards (sponsored by us!). Lorry's passion for great customer service never fails to make us smile! bit.ly/3ihXO5Y The Institute of Customer Service #NCSW21 #csheroes #recognition

Delighted to be working with #tourism #hospitality businesses in Waverley Borough Council, Surrey to offer practical support via this online WelcometoExcellence course. More info & bookings here: businesswaverley.co.uk/en-GB/page/615…

Happy Purple Tuesday! To improve the customer experience for disabled people throughout the year, we're giving you a £5 discount on the Welcoming Everyone course running on the 18th November or 14th February using code PURPLETUESDAY bit.ly/3mAqx8y

Lead, Motivate and Succeed is a stimulating and inspiring one-day customer service management course that will empower managers and supervisors to get the most out of their team. Enter BLACKFRIDAY for your discount and book now: tourismsoutheast.com/product-page/l…

It’s WelcometoExcellence Wednesday! We deliver the full range of awards across Merseyside, Lancashire, Cheshire and Greater Manchester. Get in touch at [email protected] to see how we can take your team to new heights of sector excellence. #skills #practice #customers

Join us for our Welcome Host Gold course on the 24th and 28th March from 10am to 12.30pm. It’s a fun and interactive course so those participating can rehearse and prepare for situations they encounter in their front line roles To book your place bit.ly/3nj2J9m

Book Now! Delighted to be delivering WelcometoExcellence #GreenEdge training as part of Destination Plymouth #green #tourism initiative. Fully funded places available on a choice of dates. It will be fun, practical & inspiring so please sign up & spread the word: visitplymouth.co.uk/destination-pl…

Mole Valley District Council has commissioned Tourism South East WelcometoExcellence initiative to provide Welcome Host Gold customer service training. The course covers how to deliver exceptional customer service. To book a place or ask any queries please email [email protected]

In celebration of #EnglishTourismWeek22, our Handling Challenges course is only £40pp. If you need a little help with how to handle certain situations, this is the course for you. For more information or to book bit.ly/3L7yMTg #customerservicetraining

Fabulous view from the “office” today delivering WelcometoExcellence for some of the team York Museums Trust - looking forward to a great season ahead

If you're based in or near York, we have a Lead, Motivate & Succeed course running on the 23rd August for a special reduced rate of £55pp. Places are limited so book your place now bit.ly/39IAa1s