We support CX that delivers in: 🛍 Retail |✈️ Travel | 🏦 Finance | 🏡 Housing 💎 Luxury | 🍔 Food & drink and beyond. Tailored solutions. Measurable results. Trusted by the brands you know. 🔗 See how we can help: hubs.li/Q03RmkRt0 #CX # #RetailCX #TravelCX #FinanceCX

Housing providers can’t afford to repeat the same fixes over again - but how do they pre-empt common issues & manage expectations? This is the webinar for you! See how video + AI are transforming issue reporting - making it smarter & compliant: bit.ly/3WPtuna #Housing

From customer service agent to client services executive, Cosette embodies what it means to grow with purpose at Ventrica: passion, teamwork and a genuine love for people 💙 🎥 Watch her story to see how it started and where it's heading #VoicesOfVentrica #Growth #Teamwork #CX

A trusted partner makes all the difference. At Ventrica, we don’t just meet expectations - we elevate them. This kind of feedback from Dusk speaks volumes about the value of true partnership, built on trust, empathy and results that matter. #WeLoveWhatWeDo

This is why humans still matter. Yes - we’re a BPO. Yes - we run a high-performing, cost-effective contact centre. Yes - we harness the power of AI and automation every day. It’s easy to talk about AI, efficiencies and tech stacks. But when it’s personal - people choose people

When it comes to customer experience, standing still isn’t an option. Our managed services give your CX platforms the care, attention and strategic input they need to keep evolving - with empathy at the centre and performance at the core 👉 bit.ly/3XxsHaX

As AI handles the repetitive, our people focus on what really matters: building loyalty, solving complex problems, and driving business growth. The result? CX roles that are more strategic, more fulfilling, and more valuable than ever. hubs.li/Q03Xk1-G0

As trusted Zendesk & Amazon Connect partners, we don’t just integrate platforms. We bring them to life. From rapid setup to long-term optimisation, our PS wraps expert guidance around your goals, making all interactions intelligent and on-brand. 👉 hubs.li/Q03XCc9m0

When did your customer journey last get a proper check-up? Our Zendesk health check takes a deep dive into your CX setup - pinpointing friction, unlocking insight, and showing you exactly where to invest for impact. hubs.li/Q03WWqPz0

Exceptional CX isn’t just delivered - it’s felt. Our BPO solutions are built around what matters most: your customers, your brand, your future. We create scalable service ecosystems that strengthen connections and reduce £ without compromise. 👉 hubs.li/Q03WWClr0

As the year winds down, we just wanted to say thank you. Thank you for every conversation, every connection, every shared moment. From all of us at Ventrica, warmest wishes for a restful, joyful season ahead. Here’s to a new year of meaningful moments.

Parenting is full of emotion. We love AI, but we kind of love our amaxing ambassadors more 🧡 See for yourself! #EmotiveCX #CustomerSuccess #WeLoveWhatWeDo #Ventrica

This was written 4 months ago, but it still hits hard. Outcome-based pricing is the future of CX, and our CEO called it. It’s not about handling volume anymore. It’s about driving results. 👉 bit.ly/4qJskqj #CX #OutcomeBasedPricing #EmotiveCX #CXM #FutureOfCX #Ventrica

Huge news! We’ve been named Zendesk’s Biggest Voice (CCaaS) Partner of the Year 2026! At Ventrica, we don’t just implement platforms, we design emotionally intelligent customer experiences that scale. Here’s to delivering even more unforgettable customer moments. 🥂

Customers expect empathy - at speed, at scale, and in any language. At Ventrica, we don’t just provide service - we deliver emotionally intelligent CX. That means multilingual teams, AI-assisted triage, and empowered agents who deliver quality fast. 🎥 hubs.li/Q03_h8yV0

Modern BPO isn’t just about where you deliver, it’s about how you deliver. We combine onshore care with offshore efficiency under one emotionally intelligent model - creating seamless, scalable CX that performs brilliantly wherever your customers are. No borders. Just results.

What happens when you combine empathetic CX strategy with world-class implementation? A 78% recovery in sales leads. 25+ projects delivered for global brands. 6-week implementations that don’t miss a beat. #CostEffectiveBPO #CustomerExperience #CXConsulting #CXaaS #VentricaCX

👉 “73% of consumers actively avoid businesses that don’t show empathy” 👉 “71% believe AI can’t forge genuine human connections” 👉 "The future requires blending AI’s speed with authentic human interaction underpinned by empathy – with clear ROI” hubs.li/Q040_35x0

As trusted Zendesk & Amazon Connect partners, we don’t just integrate platforms. We bring them to life. From rapid setup to long-term optimisation, our PS wraps expert guidance around your goals, making all interactions intelligent and on-brand. 👉 hubs.ly/Q042kD2L0

This ad from hubs.li/Q042r1MD0 still makes us smile. Simple choice. Clear value. No unnecessary friction. Proud to support behind the scenes - helping deliver customer experiences that feel just as easy as the decision itself. #EmotiveCX #WeLoveWhatWeDo