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this is no joke

CEO advice I received early in my career: • customer service is not a department • sales is the hardest job in any company • we are all in sales • our job is to educate and inspire • customer focus > competitor focus • always try to add value and be helpful • own it and

Impossible is nothing.

the fastest route is not always a straight line

When Spanish triathlete Diego Méntriga noticed that British triathlete J. Teagle went the wrong way before the finish line, Mentriga waited for him so he could take his deserved 3rd place. “He was in front of me the whole time. He deserved it.” —Méntriga

What is investment? Usain Bolt won 8 gold medals in 3 Olympics, and he only ran for less than 115 seconds on the track. That’s economy of effort. But for those 2 minutes, he trained for 20 years. That’s investment. Think long term.

How the discovery of DNA changed the world 🧬

Water may be the strangest thing in the world

DonnaJean Wilde (grandmother of 12 children) holds the longest female plank at over four and a half hours.

A remarkable teacher sent this note to parents of her students

“Better than a thousand days of diligent study is one day with a great teacher”

A good teacher will educate you. A great teacher will joyfully inspire you to grow.

1 in 3 workers are using AI multiple times a week - and they're shouting about it. ‘Maximalists' actively encourage laggards to use AI. Employees trained in AI are 7X more likely to trust AI and 19X more likely to report AI improves productivity. Slack zdnet.com/article/1-in-3…

"Electrical engineering alum Vala Afshar, chief digital evangelist at @Salesforce, encouraged students to become "learning machines" during their time at UMass Lowell." I delivered the keynote for Class of 2028 at Convocation, sharing 28 life lessons. uml.edu/news/stories/2…

The pessimists may sound smarter but it is the optimists that create the future.

Be humble and kind. You may be wrong.

True wealth is peace of mind.