pscp.tv/w/bQIMbzF3QkVB…

Catch us LIVE x.com/TRAI/status/94… via TRAI #LIVE #TRAI #OHD #UCC

Whether voice calls should be permitted to TMSEs & how these can be identified by the customers? How intelligent network (IN) or IP Multimedia subsystem (IMS) based solutions may be useful for this purpose and what flexibility it may provide to TMSEs in operating it? via TRAI

What steps need to be initiated to restore the sanctity of transaction SMS? What framework need to be prescribed for those transaction SMS which are not critical in nature? via TRAI #UCC

This brings us to the next set of questions related to UCC complaint handling via TRAI #UCC

To what extent, present gap between time when UCC complaint was made and time when this was resolved can be reduced? What changes do you suggest to automate the process? via TRAI

Whether access providers may be asked to entertain complaints from customers who have not registered with NCPR in certain cases like UCC from UTM, promotional commercial communication beyond specified timings, fraudulent type of messages or calls etc.? via TRAI

How the mobile App may be developed or enhanced for submitting complaints in an intelligent and intuitive manner? How to ensure that the required permissions from device operating systems or platforms are available to the mobile app to properly function? via TRAI #UCC #DND

Mr RS Sharma (Dr. RS Sharma), Chairman TRAI sharing his views at the Open House Discussion on 'Unsolicited Commercial Communication' (#UCC)

Should the present structure of financial disincentive applicable for access providers be reviewed in case where timely and appropriate action was taken by OAP? What additional measures may be prescribed for Access Providers to mitigate #UCC problem? via TRAI

Whether strict financial disincentives should be levied for different types of techniques like robocall, auto-dialer calls for #UCC? via TRAI

Participants sharing their views with regards to financial disincentives imposed on the TSPs via TRAI #UCC

This brings us to the last set of questions, "What enhancements can be done in signature solutions ? What mechanism has to be established to share information among access providers for continuous evolution of signatures, rules, criteria?" via TRAI #UCC

How Artificial Intelligence (#AI) can be used to improve performance of signature solution and detect newer #UCC messages created by tweaking the content? via TRAI

How the #honeypots can be helpful to detect and collect evidences for unsolicited communications? Who should deploy such honeypots? via TRAI

Should the data from mobile app or from any other source for registering complaints be analyzed at central locations to develop intelligence through crowd sourcing? How actions against such defaulters be expedited? via TRAI

How the increased complexity in scrubbing because of introduction of additional categories, sub-categories and dimensions in the preferences may be dealt with? Whether Scrubbing as a Service model may help in simplifying the process for RTMs?

How the cases of false complaints can be mitigated or eliminated? via TRAI #UCC

OHD on the Consultation Paper on 'Unsolicited Commercial Communication' (#UCC), concludes & we would like to thank all the participants via TRAI #Telecom #OHD

Mr RS Sharma, Chairman, TRAI addressing the press at the OHD on Consultation Paper on "Unsolicited Commercial Communication", New Delhi