We are currently experiencing an outage impacting our cable customers in Atlantic Canada. The outage is due to a fiber cut from an underlying carrier. We apologize for the service disruption and we're working to have this resolved as soon as possible.

As of 4pm ATL we are seeing services have been restored. Customers in Atlantic Canada should now be back online. You may have to power cycle your modem and connected devices. If you continue to have issues, please do not hesitate to call. Our wait times are now low.

À 16 heures ATL, nous constatons que les services ont été rétablis. Les clients du Canada atlantique devraient maintenant être de nouveau en ligne. Si vous continuez à rencontrer des problèmes, n'hésitez pas à appeler. Nos temps d'attente sont désormais faibles.

@chrismulvena Hello, we apologize for the long waits. Please DM your contact # & a convenient time of day for us to call you.

@heLENSphotos Hello, we are sorry to hear you're without Internet. Please DM your account # or the contact # on your account, we'll review.

@heLENSphotos Glad we could be of assistance! Don' t hesitate to reach out if you need help going forward.

@onemoredropp Hello, we wish to extend our apologies for the long waits. Please DM your contact tel # & a convenient time for our tech support to call you

@steverap83 Primus for Home Hello, kindly DM your complete address, we'll verify if it's available.

@onemoredropp Primus for Home Bell Hello, in reviewing your account the Internet was mistakenly cancelled. Please accept our apologies, we're sorry to have lost your business

@onemoredropp Primus for Home Bell The Internet was cancelled when the home phone service was disconnected; a dry loop was required and you should have been informed.

@onemoredropp Primus for Home Bell Please accept our sincere apologies.