Tokyo unveils 2020 Olympic medals made of material from old gadgets theverge.com/2019/7/24/2070… via The Verge

Inside DeepMind's epic mission to solve science's trickiest problem wired.co.uk/article/deepmi…

Lego's new program helps you donate your old bricks to kids in need mashable.com/article/lego-r… via Mashable

Farm-to-Plane Food Is Now a Thing cntraveler.com/story/singapor… via Condé Nast Traveler

The Contact Centre challenge.. Study Finds Consumers Would Rather Watch Paint Dry or Give Up Sex Than Call Customer Service - Bold360 Blog blog.bold360.com/customer-exper…

Completely agree-explore, eat locally, enjoy!

This is amazing

Interesting perspective on the societal changes that could be accelerated by Coronavirus apple.news/AtT09mgAfR4-gR…

The synonymous crown affair – A brand’s power lies in its ability to trigger subconscious associations in consumers’ minds, what will this mean for one of Mexico’s biggest brands? economist.com/the-americas/2…

Uber launches world's first Uber Boat in London dlvr.it/RbB2pY

Amazon is to offer free grocery delivery to millions of customers, initially in London and the South East. Shoppers will be able to buy cheese, baked goods, meat, fruit and veg with no delivery fee if they subscribe to its £7.99 a month Prime service telegraph.co.uk/business/2020/…

An excellent summary, particularly of Euston

Digital solutions to support access to healthier living capgemini.com/resources/buil…

Nerdy Nuts grew from $1k to $500k in monthly sales in just one year. Zachary Crockett broke down how they did it. thehustle.co/how-a-tiny-pea…

economist.com/business/2020/…

For anyone needing some good news this year -> It’s not all bad! 20 things that made the world a better place in 2020 wired.co.uk/article/positi…

Exclusive: Unilever has said it can create self-cleaning surfaces using. . . seaweed on.ft.com/2MoCY7N

economist.com/leaders/2021/0…

#Customerservice organizations have struggled in the past year. Reduced service levels & increased contact volumes have accelerated the shift to digital self-service. Ghislain Melaine & Paul Johnston explain how this could reshape #customerengagement. bit.ly/3r9BSMZ

Volkswagon, Ford, GM, Toyota, and BMW collectively spend $25B+ on advertising each year. Tesla $0. The result? The most Googled car company in the US. The "Most Valuable American Automaker." Here are 8 takeaways from inside their marketing playbook 🧵