🔥The 9th Round of Easy Loan, Earn $40 Reward is in progress❗️ ⏰ Promotion Period: January 15th - Feburary 15th, 2025 👉 Register now and check more details at gate.io/campaigns/358

Brands that track the right customer service metrics see a 20% increase in retention. Read the blog for a deep dive into the key customer service metrics you should track to elevate CX & drive business success: ozonetel.com/customer-servi…

“Bharat” is at the heart of India’s next growth wave – a vast and vibrant consumer base. Ozonetel has been recognized as a Leader in Customer Experience at the Crafting Bharat Awards 2025 by HT Media Group. Shalil Kumar Gupta shared how we're driving the success of new Bharat.

WhatsApp Voice Calls for Business is now live on our platform! Engage customers on a channel they love with zero dependency on telecom. Tap into a platform that: 65% of customers prefer for instant replies, 72% love for personalized outreach & 54% trust for updates. Talk to us!

We’re happy to have partnered with our customer @FitnessFirstME on their recent win at the CX Strategy Summit & Awards 2025 in the category ‘CX Technology Implementation of the Year’. Together, we elevated member experiences through intelligence & innovation. Congratulations!

Customer-centricity in 2025: Why Customer Understanding is Still the Cornerstone | @ozonetel buff.ly/ebOvkVY Most cos say they care abt customers. When it comes to actually doing the work, things start to slip. #customerexperience #customerunderstanding #customercentric

May the day fill your homes with peace and your journeys with purpose. Wishing you all a joyful and blessed Eid — from all of us at Ozonetel. #EidAlAdha

65% of home loan inquiries drop off – often because customers don’t get support in a language they understand. CXi Voice Agents are helping banks change that with: ▶ Human-like conversations ▶ Context-aware follow-ups ▶ Multilingual support that builds instant trust

We had a great evening in #NewJersey with industry leaders, exploring how AI is reimagining #customerexperience in the #automotive space. From the impact of #AgenticAI to the power of a unified CX platform, we had an interesting conversation. Watch this space for more updates!

Congratulations to Angel One for winning the ‘Award for Innovation in Customer Experience’ at the BFSI Tech Summit & Awards 2025! Together, we led a comprehensive CX transformation journey focused on empowering customers, enhancing convenience & streamlining operations.

We had a great evening in Palo Alto with business & technology leaders from across industries, exploring how #AgenticAI is changing the way we think and approach #customerexperience. Thank you everyone for sharing your perspectives and making this an evening to remember!

AI alone won’t fix your CX – it takes better collaboration between people, processes & technology. Neal Topf cuts through the noise in this refreshingly honest take on what actually drives #customerexperience today. Read more: lnkd.in/dNNMZ4KN

Housing.com is changing the way India finds its next home – simplifying home search & inspiring confidence. Together, we're reimagining CX in #realestate. Thanks Mayank for sharing how #Ozonetel is powering the growth story of Housing.com & PropTiger.com.

88% of companies say they’re customer-focused yet only 14% of customers agree. Where's the gap? Mapping your #customerjourney is about knowing where customers drop off, where expectations are broken & who’s owning it. Read more: ozonetel.com/what-is-custom…

60% of patients drop off during online appointment booking – often because the system doesn’t offer next steps. Our #CXiVoiceAgents are helping healthcare providers reimagine appointment booking experiences. Because timely care starts with timely conversations. Talk to us!

Treebo Hotels is transforming the way India experiences budget travel. And they trust our unified CX platform to deliver great CX & better outcomes. Read their CX success story here: ozonetel.paperflite.com/assets/6761607…

Real-world problems. Practical AI solutions. No fluff. We’re delighted to team up with SaaSBoomi to host a hands-on, invite-only roundtable at our Hyderabad office – led by Chaitanya, our CTO. If you’re building AI that matters, register here: lu.ma/9hdgq34k nutanc

It’s not just about more data – it’s about connected data. And most businesses see only fragments of the customer journey. #Omnichannel analytics gives you a full picture of how people browse, engage & buy. Our guide breaks it down for you: ozonetel.com/omnichannel-an…

Top insurance brands are transforming the #renewal experience with our #CXiVoiceAgents – making it timely & human. 40% of policyholders miss their deadlines, due to unclear instructions, generic reminders, or lack of follow-through. Here’s how insurers are closing the gap.

The most successful organizations know: a great #customerexperience starts with a great #employeeexperience. But many still treat EX & CX like separate teams. Here’s why aligning them might be your smartest move this year and beyond: ozonetel.com/integrating-cx…