Orlando Marty
@orlanmarty
Design at @popular • Runner • Building ideas
ID: 39326221
11-05-2009 19:54:03
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It’s been a tough few months for Sonos. A redesign of the app caused outrage. So when a friend tipped me off to the r/Sonos subreddit filled with 261K angry people, I braced for impact. I found the expected complaints—but I also noticed they really liked an employee named Keith.