Leadership is the art of getting someone else to do something you want done because he wants to do it.

Everything started as nothing.

User experience is everything. It always has been, but it’s undervalued and underinvested in. If you don’t know user-centered design, study it. Hire people who know it. Obsess over it. Live and breathe it. Get your whole company on board.

Commitment leads to action. Action brings your dream closer.