On behalf of everyone at the Ombudsman, we would like to wish you a very Happy Easter. We wish you a peaceful and enjoyable Easter break. #Easter2025 #BankHolidayClosure #OfficeHours #Ombudsman #DisputeResolution #FurnitureAndHomeImprovement #RailOmbudsman

🐣 Wishing everyone a joyful and relaxing Easter! We had a blast putting together some festive treats for our amazing team - nothing like a little egg-citement to celebrate the season! 🌷💛 Happy Easter from all of us at DRO! #HappyEaster #TeamCelebration #EmployeeAppreciation

📢 Navigating the Digital Markets, Competition & Consumers Act 2024 - Are you ready for the changes? We're proud to feature in the May edition of Furniture News (page 81).📰 Read the article here: lnkd.in/dpZ28hRu #DigitalMarketsAct #FHIO #FurnitureNews #regulatorychange

Our next City & Guilds accredited course on Consumer Law and Customer Service is taking place on 19 & 20 May. 🕛You can reserve your place on our website, lnkd.in/dUDT8nvc, over the phone ☎ 0333 241 3209 and pay by credit card or request an invoice. #customerservice #ADR

We’re delighted to share that The Furniture & Home Improvement Ombudsman is featured in the May edition of the Big Furniture Group magazine! 👉 Check out the double page spread on pages 61/62 here: lnkd.in/eraRKW_A #ombudsman #homeimprovement #furniturelifespan

𝐉𝐨𝐢𝐧 𝐮𝐬 𝐟𝐨𝐫 𝐚 𝐟𝐫𝐞𝐞 𝐰𝐞𝐛𝐢𝐧𝐚𝐫 - 𝐋𝐞𝐠𝐚𝐥 & 𝐂𝐨𝐦𝐩𝐥𝐢𝐚𝐧𝐜𝐞 𝐎𝐛𝐥𝐢𝐠𝐚𝐭𝐢𝐨𝐧𝐬 𝐢𝐧 𝐄𝐧𝐞𝐫𝐠𝐲 𝐁𝐫𝐨𝐤𝐞𝐫𝐚𝐠𝐞 👉 To register or find out more, contact us at: 📧 [email protected] #FreeWebinar #EnergySector

There are limited spaces left for the webinar below. Less than a week to go! Email [email protected] to secure your spot.

Thank you to everyone who joined this morning’s webinar on Legal & Compliance Obligations in Energy Brokerage. ✅ Unfair trading and how it is enforced ✅ QDSS and supplier compliance ✅ ADR as a trust-building tool ✅ Real-world examples of best practice #EnergyBrokerage

The Rail Ombudsman is featured in The Sun today in an article exploring how the upcoming heatwave could affect travel — and what refunds consumers may be entitled to. 🔗 thesun.co.uk/money/35454544… #RailOmbudsman #ConsumerRights #TravelDisruption #Heatwave #KnowYourRights

We’re working with Targeted Help to help people from all backgrounds better understand how the Ombudsman can support them in resolving disputes and achieving fair outcomes. 🌐 www.targetedhelp.com #Ombudsman #CommunityOutreach

🎉 We’re delighted to announce that Consumer Friend has officially joined The Ombuds Group! lnkd.in/e7wy8kYw #consumerrights #fairnessfirst #ombudsgroup #consumerfriend

The Rail Ombudsman has launched a new website with enhanced accessibility, usability and design. Explore key features, including a BSL video, WCAG 2.2 AA compliance, and more: railombudsman.org #Accessibility #RailOmbudsman

We attended the Online Procedure Rule Committee (OPRC) Conference hosted by The Law Society yesterday. lnkd.in/eWhBStRe hashtag#ADR hashtag#digitaljustice hashtag#civiljustice #ADR #digitaljustice #civiljustice

We offer training courses designed to support providers of goods and services to raise standards across customer service provisions. 🔗 Learn more or book your place here: lnkd.in/dUDT8nvc #Training #CustomerService #ConsumerLaw #BritishFurnitureAssociation

Train to be a Consumer Vulnerability Champion! Consumer Friend , part of The Ombuds Group, invites you to join the Consumer Friend Academy. 🔗 consumerfriend.org.uk #ConsumerVulnerability #InclusiveService #UKTraining #CustomerExperience #PlainEnglish #Housing #Finance

The Ombuds Group has acquired The Removals Industry Ombudsman Scheme (RIOS) following the retirement of the scheme’s long-standing leadership team. Read more here: lnkd.in/ejvTy2NT #TheOmbudsGroup #RIOS #RemovalsIndustry

We’re delighted to be featured in the September issue of Furniture News Magazine (p.92) with an article on Expert Witnesses and their role in resolving furniture disputes. Furniture News: lnkd.in/eCpdUa-m #Furniture #DisputeResolution #ExpertWitness

ONE WEEK TODAY: Free, expert webinar in partnership with The Ombuds Group on Navigating the Digital Markets, Competition & Consumers Act 2024. 📩 NBF members and Retail Champions who are part of the enhanced benefits package can sign up by emailing [email protected]

Today, on #WorldOmbudsDay2025, we’re thrilled to share that The Ombuds Group has been named one of The UK’s Best Places to Work in 2025 by The Sunday Times. 🔗 lnkd.in/e8zWun5P #BestPlacesToWork #WorkplaceCulture

The Ombuds Group named one of the Sunday Times' Best Places to Work ift.tt/7rAndqb