How far can you go with your online customer support responses🤔? In this blog we share some great tips and tricks regarding tone of voice✍️! obi41.nl/3c8fc1

There are countless organizations that use #chatbots, but which organizations are really doing this successfully? 💯 We've made a list of 10 organizations that use chatbots in an interesting, inspiring or fun way!👌 obi41.nl/165e20

Curious about the latest trends in customer service📊? Read all about it in this article: obi41.nl/753e05!

How can WhatsApp contribute to more efficiency within your customer service team and more satisfied customers? 📱📈 In this blog, we take a close look at the many benefits of using #WhatsApp as a customer service channel. Read more: obi41.nl/6b1583

How can WhatsApp contribute to more efficiency within your customer service team and more satisfied customers? 📱📈 In this blog, we take a close look at the many benefits of using #WhatsApp as a customer service channel.  Read more: obi41.nl/6b1583

News🚀! The @Messenger API for Instagram will begin rolling out publicly, enabling businesses worldwide to integrate messaging from Instagram within OBI Engage👍. #effortlessengagement obi41.nl/ccd1d7

Sunweb had the goal to increase their customer satisfaction😃. Are you curious about how they approached this? We interviewed André Tuinenburg, head of Customer Care at Sunweb Group, and we will take you through their process ✌️! Read it here: obi41.nl/0b6182

Do you want to get started with media monitoring but you have no idea where to start? In this blog we give you 8 tips that will help you become a real media monitoring expert. Read on😄! obi41.nl/f64088

Omnichannel is a strategy in which all communication channels are coordinated for the benefit of the consumer😃. Wondering if this strategy is also useful for your organization? Read all about it in this blog👌! obi41.nl/0e8f18

How can WhatsApp contribute to more efficiency within your customer service team and more satisfied customers😃? In this blog, we take a close look at the many benefits of using WhatsApp as a customer service channel!

Omni channel is a strategy in which all communication channels are coordinated for the benefit of the consumer😃. Wondering if this strategy is also useful for your organisation? Read all about it in this blog👌! obi41.nl/0e8f18

Do you want to get started with media monitoring but you have no idea where to start🔍? We give you 8 tips that will help you become a real media monitoring expert. Read them in this blog! obi41.nl/f64088

Help! Customer service is flooded with questions and customer satisfaction is declining due to increasing waiting times. Are you ready for a chatbot? 🤖 obi41.nl/f53115

Omnichannel is a strategy in which all communication channels are coordinated for the benefit of the consumer😃. Wondering if this strategy is also useful for your organization? Read all about it in this blog👌! obi41.nl/0e8f18

We complain and we question things on social media, #messaging and review sites. So, what kind of tone of voice are you using with your (potential) customers? 🤔 Read this blog for the best tips and tricks! obi41.nl/3c8fc1

How can #WhatsApp contribute to more efficiency within your customer service team and more satisfied customers😃? In this blog, we take a close look at the many benefits of using WhatsApp as a customer service channel! obi41.nl/e9d3b1

Help! Customer service is flooded with questions and customer satisfaction is declining due to increasing waiting times. Are you ready for a chatbot? 🤖 obi41.nl/e35fbc

There are countless organizations that use #chatbots, but which organizations are really doing this successfully? We have made a list of 10 organizations that use chatbots in an interesting, inspiring or playful way! 🤖 obi41.nl/968cf4

Help! Customer service is flooded with questions and customer satisfaction is declining due to increasing waiting times. Are you ready for a chatbot? 🤖 obi41.nl/f53115

Vandaag is het Internationale Vrouwendag! 👩‍🦰 Lotte Verwijs is onze Head of Customer Success en bovenal een échte powervrouw. Zij ziet het belang van diversiteit en gelijkheid op de werkvloer. Wij zijn mega trots op alle vrouwen in ons team! 💪 #InternationalWomensDay