A company would be lucky to have Andrew McDaniel as part of their leadership. He would be an incredible asset. Hire him!!! lnkd.in/gn-CeWvu

Are you part of the #customersuccessjobs #layoffs? Over the last year, we have witnessed massive customer success layoffs and changes in the use of customer success managers in companies. As the dust settles, we are left with seve…lnkd.in/gt2cfGh6 lnkd.in/gmRtqz8m

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I'm attending Standing Out in Customer Success. Would you like to attend? lnkd.in/d7ZGUs23

Focusing on customer outcomes is crucial for any company looking to achieve long-term success. Simply pushing customers to spend more without considering whether they are getting true value from their purchases is ultimately unsustainable. By prioritizi…lnkd.in/gn46iADZ

It's the best choice you can make today... #happiness ! 😎Breathe! 🆙Look up 🌳Look at a tree 🌈Be in the rain joyfully. Be present and don't listen to the psychological drama in your mind. Great News! We really get to choose. Choose to be happ…lnkd.in/geSa_DRm

How do you engage with emotion? lnkd.in/gSH4FPVM

Discounts done right can actually incentivize behavior and long term software adoption. But they have to be used very strategically. How do you use discounts or do you stay away from discounts? lnkd.in/ghhSszze

When you improve your storytelling you improve credibility, improve emotional connections, build trust and demonstrate value. 🎤 How do you use storytelling? If you want to know more about storytelling check out these great resources.. 💡 CX consulting…lnkd.in/g5Sg_99x

Retaining Customers When Your Champion Leaves #customersuccess #champions #winningmindset #customerexperience Champions are your ultimate supporters. They love your product, enjoy working with you, and spread the word to others. But when they leave, it…lnkd.in/gNxsjy3P

Want to remove limitations to your success? Go into the fear! #success #mindset #layoffs2023 #layoffs #customersuccess lnkd.in/gsbPD-u5

It's there if you are intentional! lnkd.in/g8SM2rcG

I’m happy to share that I’m starting a new position as Sr. Strategic Customer Success Manager at Blue Triangle! #success #customersuccess #clientexperience #clientsuccess #grateful #gratefulheart lnkd.in/ggdViUtq

I’m happy to share that I’m starting a new position as Sr. Strategic Customer Success Manager at Blue Triangle! #customerexperience #customersuccess #clientsuccess #clientexperience #grateful #gratefulheart lnkd.in/gEPrRQkA

FRIDAY FUNNIES I'm ready for some strategic customer growth planning and forecasting. I think I'm pretty clear on next steps! 🤣 #planning #strategy #customerjourney #csm #customersuccessmanagement #customersuccess lnkd.in/g4fM_Hp3

Recently, I had an incredible experience using ChatGPT to summarize and analyze an analytical educational transcript. I crafted a sophisticated prompt, drilled down into the nitty-gritty, and effortlessly extracted specific information. 📝💡 Believe me,…lnkd.in/gYT54Bf2

The arts evolved! lnkd.in/g5c9Ajpi

Check out my latest article: 2024 Redefining Customer Success: Navigating the Great Reset linkedin.com/pulse/2024-red… via LinkedIn