It's probably the most common trap lawyers face. You're crazy-busy, but the bank balance doesn't show it. roseninstitute.substack.com/p/are-you-busy…

Why Hiring Makes You Busier - From Inverness, Scotland... A tech tip about new features and tools for Google Gemini, including an updated image model, and NotebookLM for AI-driven document analysis and content creation. Some concise advice about treating hiring as an escape...

"How much should you pay an associate?" is a question that we ask when we want a simple answer. Instead, it usually exposes deep flaws in how you've structured your practice. roseninstitute.substack.com/p/how-much-sho…

How to make any marketing tactic work - From Fort William, Scotland... A tech tip about tools like WonderChat, Tettra, and MyAskAI that use your existing documentation to create internal or client-facing knowledge base chatbots. Some concise advice with encouragement to choose...

Small law firms often fail when there was a clear path to growth. These are the most common 7 reasons I've seen for why it happens. open.substack.com/pub/roseninsti…

Are You Coasting Toward A Crash? - From Glasgow, Scotland... A Tech Tip about how to handle unexpected challenges and disasters when you have no specific plan for them, using a structured four-step process. Some Concise Advice about what to do if your marketing engine has...

Whose hand did you shake? - From Paris, France... A Tech Tip about the local AI meeting assistant Hyprnote and the single-file webpage saver Single File. Some Concise Advice about the huge return on investment that comes from building and maintaining a professional referral...

Why did the calls stop? - From Raleigh, NC... A tech tip about Hona, a practice management add-on that centralizes client communication, text messaging, e-signatures, form building, and more to improve your client experience. Some concise advice about why you need to restart...

Your fans at the food court - From Raleigh, NC... A tech tip about the current state of AI web browsers (including Arc Browser's Dia, Brave, Nanobrowser.ai, Perplexity's Comet, Google Chrome, OpenAI's Atlas, and Microsoft Edge) and why their core functionality isn't...

Did you ask a single question? - From Raleigh, NC... A tech tip about Podcast Magic, a tool for saving and sharing podcast snippets via email and how you can be using similar tech to deal with messy input in your practice. Some concise advice about why asking questions and...

How to manage less - From the Airport Lounge in Doha... A tech tip about essential travel tech basics, including tips for managing time zones on calendars, unifying chargers, and using eSIMs for international travel. Some concise advice about why consistent one-on-one meetings...

Why anything short of bold is forgettable - From Bangkok, Thailand... A tech tip about Talanoa and Hey Help as alternative ways to manage and triage email inboxes. Some concise advice about the importance of taking bold risks to gain visibility and market authority.

When headcount is misleading - From Osaka, Japan... A tech tip about using Google Workspace Flows and Microsoft's Flow builder to create AI-powered email triage workflows. Some concise advice about why focusing on headcount and revenue growth can be misleading, and the...

What happens when they don't fit in your car? - From Osaka, Japan... A tech tip about Voisemail, an AI tool that turns your inbox into an audio summary, and using it as a jumping off point to identify use-cases for AI inbox workflows. Some concise advice about the "physics" of...