Spoke on behalf of Lenati at the 3rd annual #ThinkSummit in #NYC. Thanks Movable Ink team for hosting an inspiring 2-day conference, it was an honor to share my perspective on building an effective #Loyalty #Strategy in today’s world of ever-changing customer expectations.

“Even if you’re the only one in the room like you, be the most authentic you. No one wants a commodity because it’s low priced and easily accessible - no one can be a better you than you.” Such an inspirational talk from Marvin Ellison, Chairman & CEO of Lowe’s, President & CEO of Lowe's #ShopTalk2019

At #ShopTalk2019 representing Lenati and sharing our work in #retail #digitaltransformation and #customerexperience design. DM me if you’re here - would love to catch up!

Good choice Sephora 👏

Thrilled to have my article featured in Total Retail -- Putting the Pieces Together: Tips for retailers on connecting fragmented #customer data & enabling a seamless omni-channel #customerexperience (link: ow.ly/MNuZ50uJ6Tr) #Lenati #ProKarma

Congratulations to the #USWNT on their 4th World Cup win! These athletes have brought more attention, support, & pride to women’s sport than perhaps any other team in history. It is long past time to pay them what they rightly deserve. 🇺🇸🏆🏆🏆🏆 #USAvNED #WorldCupfinal #EqualPay

Thank you Loyalty360 for promoting @mehalchin and my latest white paper - Survival Of The Fitting Room: How Brick-and-Mortar Retail Is Transcending The Physical-Digital Divide. Download it & check it out :) #lenati #retail #CX #strategy #ProKarma bit.ly/33GCKxc

👏

Five years ago today, by the grace of a single vote on the Supreme Court, the freedom to marry became real for millions of us. This is why government matters: it shapes our lives, and it is personal.

Every single American should be able to vote-by-mail. Pass it on.

I think I've spent more on wine in the pandemic than Trump has spent in federal taxes

This is a pattern. He refused to condemn white supremacists—and then he doubled down.

EU countries agreed to coordinate better on travel measures in response to #COVID19: ▶️ 3 common key criteria ▶️ a colour-coded map ▶️ and common framework for travel measures #StrongerTogether

We did it, Joe Biden.

Ech sinn déif besuergt iwwer d‘Biller déi eis vu Washington areechen. Et ass eng Attaque op Demokratie an op Pressefräiheet. Ech gleewen un d‘Fundamenter vun eise gemeinsame Wäerter an un d’Determinatioun vum President-elect Joe Biden d’Land a seng Leit nees zesummen ze brengen.

April has been unseasonably cold here in Lux & France, with multiple days of snowfall last week - Winegrowers are salvaging crops by placing candles in the vines to fight against frost. Un spectacle magnifique et tragique. #Bourgogne #Vinfrançais #Vinsmoselle #VisitMoselle

So good!

Could not be more proud of Ursula von der Leyen 🇪🇺🇺🇦

💥BOOM! Another #NikeConnectedMembership partner is live with Pro:Direct Soccer! I could not be more proud of my CX team and all of the EMEA geo & cross-functional teammates who supported the design, build, and launch of this program. #Nike #ConnectedMembership #partners #football