A key account manager orchestrates the matrix organisation in his company. Like "Neo" in "Matrix" not as martial but with the same virtuosity. Pay special attention to the disconnect between your boss and your executive sponsor. Decisions become simple when you dissolve this one.

Key account manager listen to their customers. They translate their needs and request into business. Business that makes the customer, the company and the key account manager successful. Fantastic job!

Company targets contradict with customer targets. Target definition as key account manager is like sitting between two chairs. To be successful your role requires to navigate between the two. Operate with the account plan as navigation system!

Für alle Key Account Manager und die, die es werden wollen. Mein Buch „First Principles für Key Account Manager, Neun Bausteine deines Erfolgs“, wird demnächst veröffentlicht! Möchtest du bei der Veröffentlichung mit dabei sein? Dann registriere dich auf jg-page.de

„First Principles für Key Account Manager. Neun Bausteine deines Erfolgs“ ist da. Das Sachbuch für alle Key Account Manager/innen und alle, die es werden wollen. amazon.de/First-Principl…