Why the new CRE value chain brings operators & marketers closer together linkedin.com/pulse/why-new-…

5 reasons property operators & marketers need to work together linkedin.com/pulse/why-new-…

The impact of proptech on property services marketing linkedin.com/pulse/impact-p…

Check out my latest article: How to nail an elevator pitch in 3 steps linkedin.com/pulse/how-nail… via LinkedIn

"Property brands shift focus to customer experience " linkedin.com/pulse/property… by Juliet Bray on LinkedIn

"Why customer journey mapping is vital to commercial property managers" linkedin.com/pulse/why-cust… by Juliet Bray on LinkedIn

3 Big Ideas For B2B Product People lnkd.in/dMgU69b

Great infographic showing how the good the bad and the ugly do customer feedback. lnkd.in/dvG7J37

To get the best ROI on customer feedback let customers and employees give you feedback anytime, anywhere, any way. lnkd.in/dK4mAgT

The quest for balance - of human and tech in #commercial property. Another inspiring read from #James Dearsley. lnkd.in/d6Q5U5j

Amazonian thinking - disruptive, long term, pushing the boundaries. Just what we need in commercial property. lnkd.in/dfB73du

Hubble promised short term rentals with 'out of the box' features. Good if that means out of the box customer experi…lnkd.in/dFgEiVu

How Thought Leadership Impacts B2B Demand Generation lnkd.in/dtyce2T

This is genius. Everyone can learn from this. For me it's the original CX vision. And a lesson in humility and comm…lnkd.in/dr_dwsX

Bumbling Brits, Brexit and Proptech - a fun romp through what's been happening in British Property. lnkd.in/dbtu7YY

Do you care? You said you would, you promised....but see what happens when you just don't. lnkd.in/gk-dzhf

Emotion is hidden in your sales figures. Another sale another tick. But if the experience was horrible they won't re…lnkd.in/gNqg53i

Power by We will take over real estate operations of large companies. Goodness gracious the innovations keep coming. lnkd.in/dUnvU-y

More analysis on why WeWork probably isn't just another overvalued unicorn lnkd.in/eZMp5wM

53% of marketers are only fairly confident they have the right skill set for the job. Lots of reasons for this but one is surely that your brand is not what you say but how you make people feel so marketing needs to grow its influ…lnkd.in/dHTgnrd lnkd.in/diz9EP7