The key to building customer trust? Customer data privacy, of course. Check out Zendesk's 12 best practices for protecting customer data. 🔑 zendesk.smh.re/XGG

🥳 2023 was a big volunteering year for Zendesk employees. 🤯 Employees contributed 707 volunteer hours to Team4Tech projects throughout 2023, including three Design for Impact workshops and two strategic pro-bono projects. zendesk.smh.re/XIW

Since using Zendesk, @Dustin has seen a 5% reduction in wait times, a 41% improvement in cost per ticket and a 35% increase in ticket efficiency 🥳 What an inspiration! zendesk.smh.re/XIl

The Zendesk Agents of Change program celebrates nearly 200 agents trained and five new partners at the start of 2024–offering workforce development training to historically marginalized or underrepresented communities. 🌼 zendesk.smh.re/XIr

Zendesk's User Groups program has been recognized as the "best new community" in CMX's Community Industry Awards! If you're a Zendesk user, find a User Group for you and join our award-winning program at usergroups.zendesk.com zendesk.smh.re/XKo

We celebrate visionary brands like Fellow that value efficiency and excellence. Dive into the next era of unparalleled service, fueled by magic of Zendesk AI. ✨ zendesk.smh.re/XKr

Three in five consumers feel under threat of being scammed online as Zendesk’s #CXTrends reveals. Read on TechRadar Pro how AI can help to improve the customer experience. zendesk.smh.re/XLF

Zendesk's annual #CXTrends report shows 69% of UK #CX leaders are completely reimagining their customer journey. Zendesk CTO Adrian McDermott shares more insights with Retail Times Team. zendesk.smh.re/XLw

🚀 Zendesk launched some exciting new updates to @Tymeshift, aimed at helping businesses manage teams more effectively and lower costs. Check out those updates here! zendesk.smh.re/XVw

🎉 It’s official, @KlausApp joined the Zendesk family! The AI-powered quality assurance (QA) platform allows users to automate QA across 100 percent of their customer support interactions. zendesk.smh.re/XXm

🤔 Are you excited about #AI but aren't sure where to start? 👉 Zendesk's Peter Neels joined the Conversations with Zendesk podcast to answer hard-hitting AI questions and explain why a smart implementation strategy might look different than expected. zendesk.smh.re/XgV

💡 Zendesk integrates with Slack to deliver exceptional employee experiences with AI-powered self-service. ⚡️ This allows employees to get answers instantly from internal knowledge bases via bots and generative AI. zendesk.smh.re/XgW

⚾️ Mizuno USA's secret to scoring a home run with customer experience? Using Zendesk: zdsk.co/3OFJUe6 🎯 With Zendesk Suite and Sell, Mizuno's support and sales teams consolidated their operations and created a more efficient customer journey.

Looking forward to hear from Accor Group and foodpanda Singapore discuss the themes uncovered in the Zendesk #CXTrends report, from #AI to immersive experiences 🥳 Join me on 22 Feb! zendesk.smh.re/Xh8

✨ @Auctane is taking their customer service to the next level with Zendesk AI. Join the #AI revolution. zendesk.smh.re/XoU

💡 Zendesk's Adrian McDermott wrote about the #CXTrends report in Forbes, highlighting the 10 trends every CX leader needs to know in 2024. zendesk.smh.re/Xwq

🤔 Did you miss the Zendesk #CXTrends 2024 event, featuring Data Scientific CEO Cassie Kozyrkov? 🎯 Cassie spoke to the importance of communicating effectively with users about how companies will use their data. zendesk.smh.re/Xww

Former First Lady Michelle Obama will be taking the stage at #ZendeskRelate on April 16. 🤩 Register for Zendesk’s flagship event to gain valuable insights and perspectives. zendesk.smh.re/YNG

👀 Want to know what @GroveCollab was able to achieve after implementing Zendesk? zdsk.co/48GAAO8 🎯 Achieved 95% customer satisfaction score 🎯 Enhanced their operational efficiency 🎯 Provided a more personalized customer experience

🤩 Aesop gained a cult following for offering deeply personal experiences in store. 💻 Carine McGinnity, the company's head of customer communications, joined Conversations with Zendesk to share how they're rebuilding those experiences online. zendesk.smh.re/YNw