Nikhil Patil Regret the inconvenience. We see that the transaction is failed and the amount is auto refunded back to your bank account which may take 5-7 bank working days (excluding Saturday, Sunday & bank holidays). The wallet amount was not deducted and remains in the wallet.

@K_H_Thakkar Regret to hear that. Please DM us here: x.com/messages/compo… the registered number and email ID for further assistance. Thanks.

@GauravS51162586 Uh oh! Please share the screenshot of the error for further assistance. Thanks.

@AyanBer82172858 We got you, please allow us some time, we are checking these details for you.a

@8hm5d We got your DM. We will revert shortly.

@AkashKumarBsp Sorry for the trouble. We will check the details and get back to you on this.

Sorry! We will be more than happy to help you with this. Please drop us an email at [email protected] and one of our internal team members will revert to you via the same channel. Thanks.

@ Thanks for dropping an email. Rest assured, one of our internal team members will revert to you via the same channel. Appreciate your patience in the interim.

@ Sorry! We haven't received any update on this query. Rest assured, we shall revert to you with an update as soon as we hear from them. Please bear with us in the interim.

@ Sorry for the delayed response. The cashback has been successfully processed against your merchant registered number and you can check the Freecharge account (linked for the same).

Aditi Mill Sorry to hear that. We are here to assist you. Request you to share your registered email ID/contact number via DM so that we can check at the earliest to assist you further. Please DM us here: bit.ly/3ivwdgn

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